KingX Pro App GoJek Clone - Graphical Flow for Single App with Multiple Services
We know You are Curious to see How Our App Works that's why We Created a Detailed Flowchart of the KingX Pro App that Describes the App's Entire Operation. Take a Look at this Page for Screen-By-Screen Instructions on How to use this On-Demand Multi-Services App to get a sense of the Application's Professional Profitability.
Do you want to Launch your own Gojek-like Business or Offer your Users an App like Gojek? Then, You are at the Right Place, my Dearest Entrepreneurs. We at V3Cube have Developed the BEST Gojek Clone App there is in the Industry. Our Team of Expert Professionals holds a Robust and Strong 10 years of Mobile Application Development Experience. Therefore we have Only Superior Apps to Offer for both Android and iOS. Our App Portfolio is Diverse. We have Successfully Cloned many Original Apps from around the World and Made it Better! Smart Entrepreneurs, Are You Thinking why should You Trust Us with your Dream Project? It is Because We’ll Take the Entire Responsibility of White-Labelling your Gojek Clone Apps & Website, Submit & Upload the Apps to your Stores, and Provide Brilliant After-Sales Support. We will White-Label our Ready-to-Launch Base App as per your Branding such as Name & Logo, Change Colour with 1 Preferred Colour of your Choice, Integrate 1 Local Gateway, SMS Gateway, etc.
Apart from this, We will Also Add Your Local Currencies and Languages to the App so that You can Go Ahead and Launch them Anywhere in the World.
We Strictly Follow a Non-Disclosure Policy. Our NDA Ensures that We Never Reveal that We Developed and Designed your App by Removing Our Name and Logo from your Apps & Website. Also, We will Not Share Your Ideas with Any of Our Other Clients. We will Never Use your Logo or your Brand’s Name Anywhere in Our Portfolio. We Don't Just Sell you an App, We Offer You a Full-Package Assistance. We will Launch the Apps for you on the Google Play Store and the iTunes App Store. Then, We make sure that your App is not Rejected on the App Stores for any Technical Reasons. In case there are any Other Issues we will always be your Ethical Guides. With the Host of Free Features and Facilities that We Offer You, Gojek Clone is the RIGHT Choice for You.
-
App Users can send “Parcels and Items” of any Size within the City from Location X to Location Y. They also have the Option of sending Parcels to Single or Multiple Locations. After Logging into the KingX Pro Super App, Users have to choose the Right Vehicle Type based on the Size and Quantity of the Items.
-
This is the Fourth Base Component of this Super App where Users can Book Instant Services of 52+ Experts such as Car Washers, Dog Walkers, Beauticians, Massage Therapists, Carpenters, Tow Trucks, and More or can Schedule it for a Later Time. Users also get to choose the Service Location.
-
Users can Post a Listing on the KingX Pro Super App to Sell or Rent their Commercial or Residential Properties. After Reading the Property Details, Other Users of the App who are Interested can Contact the Property Owner. You, as an App Owner, can Sell Paid or Free Plans to the Users. And this is How you Make Money.
-
Using this Modern Additional Component, Users will be able to Post an Ad on the Super App about the Cars they want to Sell or Rent. The Listing will be Complete with the Photos of the Car and its Necessary Details. The Other Users of the App who are Interested can get in touch with the Car Owner.
-
This is like Real-Time Yellow Pages because Users will be able to See and Discover Nearby Businesses such as Cafés, Gyms, Spa & Salon, Libraries, Supermarkets and Events. Using the 10th Additional Component, Users can even Locate the Store on Google Maps! The App Admin offers an option to list the businesses under Free or Paid Plans.
On Demand Services 
Buy, Sell & Rent Real Estate 
Buy, Sell & Rent General Items 
Medical Services 
Track Family & Employees
Step by Step Graphical Flow Of KingX Pro Apps
Loading Screen
- User Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.
- Service Provider Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.
App Introduction Screen
- User can see the information related to the Application on the Screen.
- With this Screen, the User can flexibly choose the Language as well as currency of their choice. They can proceed for login or register through this Screen.
- Service Provider can see the information related to the Application on the Screen.
- With this Screen, the Service Provider can choose the Language and Currency of their choice flexibly. They can proceed for login or register through this Screen.
Application Login
-
The User can login into the App by using their Mobile number.
-
The User can also login into the App by using Face ID / Touch ID / Social Media Accounts(Google & Facebook) / Apple Account.
-
After entering the Phone number, user can either enter the OTP or the alphanumeric password. App Owner will decide and set in Admin Panel Settings of what he wants in his App >> OTP or Password. OTP can be send either using Twilio or Firebase method.
-
User can enter alphanumeric Password. (If this is set by the Admin).
Touch Id / Face ID Login (For Android Phone Users)
- To activate Smart Login (Finger Print / Face Id), User first need to login/sign up either by mobile number or social media.
- After login, user can enable smart login option from his profile section of application.
- After enabling this option, user will see the Smart Login option in the login screen on his Device. Next time Users will be able to login using Finder ID / Face ID.
- Android Users can login using the Touch ID from their Mobile Phone.
- User will be ask to put finger on sensor.
- Its hassle free and help you to login using Touch Id.
- Note: To activate Smart Login ( Finger Print or Face ID ), User first need to login/sign up either by Mobile Number or Social Media.
Face Id Detection (For iPhone Users)
- In case of iPhone device, user will be ask for Face Detection.
- After successful authorization, user will be taken to main/landing screen.
- Note: To activate Smart Login (Finger Print or Face ID), User first need to login / sign up either by Mobile Number or Social Media.
Registration
-
Users can login to the App using Mobile number & Social Media credentials (Facebook or Gmail). There will be multiple steps for registarion.
-
After entering the Phone number, User will be asked to enter the OTP or password (as set by the App owner).
-
User can enter his full name in order to register on the App.
-
User can enter his email address and proceeed ahead. Once User is successfully registered on the App, he can login and use the Apps.
Application Menu
- Here the User is introduced to all the important features present in the App that include My Bookings, Favorite Provider, Wallet, Notifications, etc. to name a few.
- Here the Driver / Delivery Driver / Service Provider is introduced to some very important features that can help them operate seamlessly as well as smoothly. This includes My Booking, Wallet, My Profile, etc. to name a few.
4 Components of Base KingX Pro App
-
Taxi Booking
This is Uber kind of Taxi Booking Section. You will see all available Taxi Types her as per your location. And then can Hire or Rent a Taxi in very similar way as in Uber Taxi.
Order Food, Grocery & More..This is Store Delivery Section. Users can see all Types of Stores here like Food, Grocery, Wine, Flower, etc. If they want to order Food, they’ll tap on Food Delivery to see all Restaurants in their area.
If they want to order Grocery, they’ll tap on Grocery Delivery to see all Grocery Stores available in their area.
-
Base 4 Components
This is the Landing Screen of the App. Here, the User will see base 4 Major Components & Links to manage your Profile, Booking, Wallet etc.
-
Send Anything
This kind of is Uber for things instead of uber for riders. A person can send anything from Location X to Location Y using this feature. User can send large and small items, single or multiple deliveries right from here through Delivery Carriers available in his range.
On Demand Services
This is an example of one On-Demand Service. Here, you will see Categories of the service you selected. For example, if you want a Car Wash Service, this screen will show you the Car Wash related Services you can book.
Newly Available 10 Paid Components - KingX Pro App
-
Hire Genie or Runner
Delivery Genie - Get any Item purchased from nearby Store / Shop / Mall as per your order/instructions and get it delivered to your door steps.
Delivery Runner - Get anything / any item / stuff picked up / dropped or delivered as you want in your nearby areas.
-
Buy, Sell & Rent Real Estate
Users can Buy, Sell & Rent Property from this Screen like Commercial, Residential, Land etc..
-
Buy, Sell & Rent CarsUser can Buy, Sell & Rent Cars from this Screen.
-
Car Pool
Users can booked Shared Ride from this screen. User can also offer a Ride.
Online Video Consultation
Users can connect with experts through audio/video calls along with chats to get consultation on various topics like Legal, Telemedicine, Astrology, Teaching and Fitness.
-
New Paid 10 Components
User can see all the new 10 Components on the landing screen of the App.
-
Buy, Sell & Rent General Items
User can Buy, Sell & Rent General Items from this Screen.
Bid for Services
Users can book the providers by posting the job details and allow providers to bid for that Job within the User's budget. Users will select the provider based on bid offer, review and provider portfolio.
-
Medical Services
User can book all the Medical related services from here like Ambulance, Pharmacy Delivery, Vet, General Physicain
-
Track your Family & Employees
Once the app is installed on family members & Employee's phone, Users /Employers can view Real Time LIVE locations of their Family Members and Employees on the Google Map. When necessary, tracking preferences can be disabled.
-
Explore your Nearby Businesses
Your users will have access to information about businesses in their proximity. Similarly like real-time Yellow Pages. The users can browse through the businesses in that area when traveling. The App Admin offers an option to list the businesses under Free or Paid Plans.
Component 1: Taxi Booking
(You as an App Owner can choose one algorithm for your App. You can either go with Standard Uber like Flow or InDrive like Bidding Flow for Taxi Booking.)Standard Uber like Flow (Option 1)
Here you will get an idea of how the Taxi part works in the App of the Rider and the Driver respectively thus ensuring smooth Ride experiences.
- Using this section, Riders can book a Taxi or Moto smoothly.
- Moto Ride: In this screen, you can book a Moto Ride. The Rider simply needs to tap on the Moto option, choose the type of Moto they want like Moto Bike, Scooter and Sports bike and then enter their respective pickup as well as drop location. As soon as they perform this step, they shall receive the fare details so as to maintain Ride transparency.
- Taxi Ride: In this screen the Rider can book a Taxi Ride. The Rider simply needs to enter their Pickup and Drop location, choose the Taxi they wish from the list like Basic, Normal and Luxurious and receive the fare detail thus ensuring the overall Ride transparency. User can also select the Payment mode that he wants.
Driver Gets Online and Start Accepting Rides
- Driver sets availability online and chooses the Vehicle they wish to use.
- Rides only get sent to the Drivers that are online and fall within the nearby vicinity of Rider.
- In case of the Driver using more than one Car they need to choose the one that they would like to use for offering rides to riders.
Driver Sets Availability (Online / Offline) to get Ride Requests.
Sending Ride Request
- Once the Rider has put in the PickUp and Drop Location and selected the type of Taxi & Payment option, the App will send out a request to the Drivers in the nearest vicinity.
- There are 3 algorithms of deciding how to allot Rides to a driver:
Closest First: The Driver in the closest proximity gets the request first. If they reject, the ride in turn goes to the next and so on and so forth.
Competitive: Every driver in the given radius is given the request, and whoever chooses first gets it.
FIFO: First In First Out method allots the rides to the car waiting idle for the longest duration in the given radius of an area
- When a Rider requests for a Trip, the App sends out a Request to all the Drivers in the area.
- The Drivers see a screen with all the details and a timer. They must accept or decline the request within the time frame failure of which leads to the request getting automatically declined.
Driver Arriving
- Rider here gets a glimpse of the location of the Driver and thereafter calculate the estimated time of arrival.
- Rider can Call / Message or Share the Ride details.
- The Driver receives a glimpse of the location from where they need to pick the Rider and thereafter calculate the estimated time they would take to arrive there.
- Driver can Call / Message / Share / Cancel the Ride.
Internal Chat between User and Service Provider
As soon as the Driver accepted the request of the User, thereafter, both can seamlessly chat with each other through the In-App chat feature. The feature however works only till the Trip / Job begins.
* The feature is available for all services.
Choose Call Type
- User can connect with Driver through audio or Video call along with chat option.
- Two options will be displayed on the Screen.
VOIP (Voice Over Internet Protocol) or Call Masking
This section allows the Driver and the User to remain connected with each other via internet calls. This feature prevents the private numbers of both, the Driver / Service Provider as well as the User from getting revealed to each other.
Video Call
Along with phone call and text chat option, user and Driver / Delivery Driver / Provider can also use the Video call option to communicate with each others. This section allows the Driver and the User to remain connected with each other via Video call.
Upload Pickup Area Photo
- Driver can request User for Pick Location photo if he is not able to find the Pickup location.
- By tapping on "Pick Up Area" button, Driver will request the Pick up area Photo.
- On the other side, User will get Pick Up Area Photo upload request in this App.
- User will get option to capture the photo or upload it from Phone Gallery.
- Driver will receive the Photo from User and can see in their App.
- User can see the photo sent to Driver in their App.
Driver Arrives at Location
- As soon as Driver arrives at location of Rider, they slide the button to mark as Arrive.
- As soon as Driver reaches the location, the Rider is notified of the same.
Trip Begins
- As soon as Ride starts, the Driver slides the button ‘Begin Trip’ to notify the Rider of the ride getting started.Here Driver will get option to record the Inside Taxi Video.
- The Rider gets notified with the message 'Your Trip Has Started' as soon as their Trip begins.
Enroute - Ongoing Trip
- Enroute the trip, the Rider can track the same live on their map. They can also use the SOS button on the App for emergency purpose and change the destination during the Ride.
- They can also share the Ride location with Family and friends if needed.
Video Recording for Driver App
- Here Driver will get option to record the Inside Taxi Video. The Video recording feature enhances safety and provides a more secure ride experience for both Drivers and Riders.
- Here, User will also see message on Screen as "Vehicle is equipped with inside Video Recording".
Google In-App Navigation in Driver App
- a. Google Maps In-App Navigation Feature will Show here (App Owner must Subscribe for this Service with Google for this Feature to Work).
- b. Google Maps will Show here.
- c. Apple Maps will Show here (Available in iPhone).
- d. Waze Navigation Maps will show here.
Trip Completed
- As soon as Driver reaches the location, they slides the button 'End Trip’ to notify the end of Trip and Rider gets notified of same.
- Rider gets notified on Trip completion with the message ‘Your Trip has Completed'.
Summary of the Invoice
- Upon completion of the Trip, the App generates an invoice whose summary gets flashed on the screen of the rider and driver both.
- The summary mentions the details of the trip like fare, discount applied, etc. to name a few.
Component 1: Taxi Booking
(You as an App Owner can choose one algorithm for your App. You can either go with InDrive like Bidding Flow and Standard Uber like Flow for Taxi Booking.)InDrive like Bidding Flow (Option 2)
Here you will get an idea of how the Taxi part works in the App of the Rider and the Driver respectively using Taxi Bidding.
- InDrive like Taxi Bidding Flow : In this, User goes with a Fare Price that he agrees with Taxi Driver. A Taxi Bidding features allows Users to request Taxi Rides and let’s Taxi Drivers bid on those ride requests. Instead of a fixed price determined by the Taxi app, the price for a Ride is determined through a Bidding Process where multiple Drivers compete to offer the lowest fare for the requested Ride. This can lead to cost savings for Riders and increased business opportunities for Drivers.
- Standard Uber like Taxi Booking Flow : In this, User gets the fixed Fare based on Vehicle Type (Basic, Luxurious, Pool etc). User choose the option based on his preference and budget.
- User can see Taxi bidding banner on the Home Screen. Tapping on the banner, User can see information related to Taxi Bidding Feature.
Booking A Taxi Using Taxi Bidding Feature
- User can enter the Pick up and destination location in the App.
- After providing the location details, User can view list of Taxi options available.
- User can also select the payment option from this screen.
Sending Request
- Before sending the request User can set the Fare that he wants to pay. Here average Fare for the selected location will be shown and user can enter the fare based on it.
- Nearby all the Drivers will get the Ride request along with the Fare offered by the Rider.
- Driver can either accept the offer or can counter offer.
- In this case, Driver accepts the offer by Rider.
Driver Accepted the Offer (Case 1)
- Once Driver has accepted the offer, User will be notified that XYZ Driver has accepted your Offer.
- Rider then accept the request and starts the Ride.
- Driver will be notified that Rider has accepted the Offer.
Multiple Bids (Case 2)
- Upon receiving the request from Rider, Driver can counter offer the Ride Fare.
- New Fare notification will be send to Rider.
- In this scenario, Rider receiver multiple bids from the Drivers.
- Rider can see the Ride Fare offered by all the Drivers.
- Rider can accept or decline any request from the Driver.
Rider ACCEPTing one OFFER
- Here Rider accepts the offer from Driver - John Mark.
- Driver will be notified that Rider has accepted the Offer.
Driver Arriving
- Rider here gets a glimpse of the location of the Driver and thereafter calculate the estimated time of arrival.
- Rider can Call / Message or Share the Ride details.
- The Driver receives a glimpse of the location from where they need to pick the Rider and thereafter calculate the estimated time they would take to arrive there.
- Driver can Call / Message / Share / Cancel the Ride.
- Rest of the flow would be same as Taxi Booking Flow.
Intercity Trips
- We have added the intercity trip feature to our Taxi Ride Booking component. With just a few clicks, users can book Taxis via the app and commute from one city/town to another with comfort and convenience.
- Here User can opt for One way Trip or Round Trip.
- Lets see how Round Trip Feature works in the App.
Driver Gets Online and Start Accepting Rides
- Driver sets availability online and chooses the Vehicle they wish to use.
- Rides only get sent to the Drivers that are online and fall within the nearby vicinity of Rider.
- In case of the Driver using more than one Car they need to choose the one that they would like to use for offering rides to riders.
Driver Sets Availability (Online / Offline) to get Ride Requests.
Sending Ride Request
- Once the Rider has put in the Source and Destination Location and selected the type of Taxi & Payment option, Date & Time, the App will send out a request to the Drivers in the nearest vicinity.
- There are 3 algorithms of deciding how to allot Rides to a driver:
Closest First: The Driver in the closest proximity gets the request first. If they reject, the ride in turn goes to the next and so on and so forth.
Competitive: Every driver in the given radius is given the request, and whoever chooses first gets it.
FIFO: First In First Out method allots the rides to the car waiting idle for the longest duration in the given radius of an area
- When a Rider requests for a Trip, the App sends out a Request to all the Drivers in the area.
- The Drivers see a screen with all the details and a timer. They must accept or decline the request within the time frame failure of which leads to the request getting automatically declined.
Driver Arriving
- Rider here gets a glimpse of the location of the Driver and thereafter calculate the estimated time of arrival.
- Rider can Call / Message or Share the Ride details.
- The Driver receives a glimpse of the location from where they need to pick the Rider and thereafter calculate the estimated time they would take to arrive there.
- Driver can Call / Message / Share / Cancel the Ride.
Driver Arrives at Location
- As soon as Driver arrives at location of Rider, they slide the button to mark as Arrive.
- As soon as Driver reaches the location, the Rider is notified of the same.
Trip Begins
- As soon as Ride starts, the Driver slides the button ‘Begin Trip’ to notify the Rider of the ride getting started.
- The Rider gets notified with the message 'Your Trip Has Started' as soon as their Trip begins.
Ongoing Trip
- Enroute the Trip, the Rider can track the same live on their map. They can also use the SOS button on the App for emergency purpose and change the destination during the Ride.
- They can also share the Ride location with Family and friends if needed.
Trip Completed
- As soon as Driver reaches the location, they slides the button 'Mark as Reached’ to notify the end of Trip and Rider gets notified of same.
- Rider gets notified on Trip completion with the message ‘You have arrived at the destination'.
Return Trip
- To Start the Return Trip, Driver can slide the "Start Return" button from his app.
- Rider gets notified as ‘Driver has started return journey to your source location.'
- Further the flow of the App will be same as Taxi Booking described above.
Trip Completed
- As soon as Driver reaches back to Source location, they slides the button 'End Trip’ to notify the end of Trip and Rider gets notified of same.
- Rider gets notified on Trip completion with the message ‘Your Trip has Completed'.
Summary of the Invoice
- Upon completion of the Trip, the App generates an invoice whose summary gets flashed on the screen of the rider and driver both.
- The summary mentions the details of the trip like fare, discount applied, etc. to name a few.
Taxi Booking - Other Features
corporate rides
- This feature will allow the User to create their own Corporate profile.
- In case the User is traveling for official purposes, he or she can use this profile to make a booking for the ride.
- The User will get all expense reports, ride details, fare, bills and other expenses in the form of an email on their official ID.
- If they are booking a personal ride, they can use their normal/personal profile in order to make the booking.
Create your Business Profile.
- The User will have to make their profile and select their organization.
- When they do this, a request for verification is sent across to the Organization. Once the organization has verified the profile, the corporate profile is registered.
- The User will get all expense reports, ride details, fare, bills and other expenses in the form of an email on their official ID.
- Your Users will now be able to make a booking for all their professional or work related travel using these profiles.
- User can choose between the Business profile and personal profile while booking the Ride.
- After choosing the Business Profile, User can choose the purpose of choosing Business Profile like Travel to Airport etc.
Taxi POOL
- Rider needs to simply tap on ‘Pool’ and book a seat instead of booking the entire Taxi.
- Rider can choose the number of people travelling with them.
Taxi Pooling
BOOK FOR SOMEONE ELSE
- Book a ride for someone who does not have the application and wants to do the trip.
- This feature allows the User to select the contact details of someone else and request for the ride.
- When the driver will accept the request the another user will be notified by SMS about their trip.
Book A Ride for your family or friends!
Back to Back Trip Requests - Driver Application
- Using this feature, the driver can get new ride requests while he is still on a trip. By accepting these back-to-back trips, drivers can spend more time earning money rather than waiting for next trip.
- when a new ride request shows on the app, Driver can accept / reject the requests.
Taxi Rentals
- Provide Pick up and Drop off locations
- Tap on "Rent a Taxi" option on the screen
This feature allows your customers to book completely chauffeured Rides for a particular duration of time for a stipulated distance.
- You will now come to a Screen that will request you to fill in details of your Pick Up location, Taxi Type and the Hour wise package.
- Once the choice is made, the user will be shown the inclusive of the package and the fixed fare for the same.
- Prices per unit of distance and per unit of time will in case of exceeding the package particulars will also be shown here.
- When the choice is made by the User a request is sent out to the Drivers.
- All Drivers who match the requirement in the area are sent the request.
- The request page shows a timer to accept the request along with other details of the Ride requested.
- Once the Driver accepts this request, the job is theirs.
- This way User can rent a Taxi and pay according to the selected Payment mode.
Surcharges
- User gets notified if any surcharge is going to be applied on his Ride / Job. Surcharge can be perk time extra charge or night charges, etc. The Administrator sets the surcharges from Admin panel.
Ride Later Feature
- A User can book a ride / Job for a later time also. Let's say he wants to book a ride for Airport 2am midnight. In this case, he doesn't have to remember and book a ride at 1.45am. He can simply book a ride for a later time. And the system will Auto Post the ride request at 1.45am to all drivers in the range of pickup location.
- User can select the Date and Time for the Taxi Booking.
- After selecting the Date & Time, list of available Taxi types will be displayed. User can select the Taxi type that he wants to book and also selects the payment Mode.
- After providing all the details and making the payment, User can see Booking request message on the screen.
- User can see his Ride Later booking in My Bookings section along with Driver details (if assigned).
- On Driver Application Landing Screen, User can see Ride Later Booking request icon on the top.
- User can tap on the icon and can see all the Ride Later Booking requests.
- User can accept or decline any Ride Later Booking request.
Reschedule the Ride
- User can also gets option to reschedule the Ride if needed or can cancel it anytime.
Driver Starting the Ride
- Once Driver has accepted the Ride, he can view two options on the screens as "Start Trip" or "Cancel Trip".
- Driver can tap on "Start Trip" to start the Trip. A Confirmation message will be shown on the Screen.
Ride Started by the Driver
- On the Other side, User will see a message on his app as "Get ready, the Driver is on the way".
- Rest of the flow of Taxi Ride will be same as Taxi booking described above.
SOS - Emergency Option - Taxi Booking
- The Emergency Option will be available for both the User and the Driver. The option will be shown while en route.
- Note: The Emergency Option will be available for both the User and the Driver / Service Provider while booking the other Services.
- Call 191 - The User can make a call to 191.
- Send SOS Message - The User can send SMS to Emergency Contacts that he has saved.
- Record Audio - The User can record the Audio and can send to Admin.
- Share Trip Status - The User can Share the Trip Status with his Friends and Family.
- Live Chat - User can chat with Admin in case of emergency.
Tapping on Emergency icon, different option will be displayed like
- User can also write the message along with the Audio message and can send to Admin.
taxi hailing / hail ride
- Let's say a Driver is available for a ride and is driving an empty car. And some passenger just hails at him and want to hire him for a ride, the driver can simply tap on Hail Ride Option on the Map and add the destination address. Upon this the fare estimate will be calculated and route will be shown on the map. The Driver will start the ride and complete the ride in systematic way. The whole ride will be traced and an invoice will also be prepared at the end. This is the best option to make your Taxi Company earn more money if you want drivers to take rides from passengers who may not have User App on their phone. And want to keep invoicing and rides route & detail to be stored in the System. On top of all, the taxi Company earns commission on this ride.
Multiple Stopover Points
- The feature above enables the rider to stop over at multiple points during a single ride thereby enjoying a unique pickup and drop experience with family, friends or colleagues and making the ride on a whole easy, enjoyable as well as cost-effective for the rider at large.
- You can earn more by increasing the number of trip requests thereby allowing riders to enjoy shared long-distance rides.
- The rider needs to simply enter their pickup and drop location along with other stopover points and book the ride thereafter. The driver will receive the request of the same on their application where they need to simply mark each destination.
- The trip fare gets calculated as per standard fare defined as per vehicle type and the stopover hold time would get calculated in the invoice as per the standard time rate defined per vehicle.
- The app also contains a feature where the rider can end the trip in a situation where they wish to end the trip at any destination of their choice.
Shop/Stop/Eat while Riding
- This is a very unique and useful feature that allows people to “pause” their trips along the way. This means that a user will be able to stop to buy items or to eat while their trip is on.
- When the User wants to stop the ride in the middle of the trip, they can ask the driver to “Pause” the ride in the middle of the trip. During this “pause” time, the User will be charged a separate waiting fee.
- This means that the trip charge and the waiting charge will be calculated separately and then added cumulatively in the invoice at the end of the trip. This gives you fair and unbiased billing each time.
- The User will get a notification that his Trip has been put on hold.
- The Driver can restart the Trip once User is back in the Taxi.
- The User will get a notification that his Trip has been resumed.
How to cancel a Trip
- User & Driver can cancel the booked Trip (once the driver has accepted the ride request and before he picks-up the User).
- If a User cancels the ride X minutes after booking the ride, he will have to pay Y amount of cancellation charges. The cancellation fees will be deducted form his Credit Card.
- Cancellation fees is optional and is set by Administrator.
Airport Rides/Surcharge
- The Airport Surcharge feature will enable you to add a surcharge amount to all the Rides coming from the airport or going to the airport.
- The Admin can Geofence the area around the airport. When this is done, if a ride originates from within that area or if the drop location falls within that geo fenced area, the app will automatically add a surcharge value to the ride.
X to Y Location
- This is a specification that allows the admin to keep a fixed flat rate for a trip from a fixed point A to a fixed point B. For e.g. the admin can choose to keep a flat fare of 'X' in between the airport and the railway station which will not vary owing to anything. These two points can also be two cities.
End of the day trip - Driver App
- Driver can tap the Destination Mode Icon at the Driver App.
- Enter your destination address. You can also set the destination as your home address or any location of your choice.
- Tap on "Start trip to destination“
- Your destination will appear as a pin on the map.
- In case when Drivers are going to a specific destination for any purpose then they can set the destination mode on and add the destination address.
- Now, those Users who are requesting for the ride, near around same destination address then drivers will get those ride request.
- This feature helps the Driver to earn more when they are traveling to predefined route or destination everyday like going home.
- Get this feature and increase the Trip request ratio and earn more.
Toll Calculation for USA (Using 3rd party Toll API)
- The app will automatically calculate the Toll that may be charged on the Route. This amount is added to the total bill in the Invoice. This feature is exclusive for specific countries only.
OTP Verification to Start the Ride (This is for Taxi Service)
- In Taxi on demand Service, Rider has to provide the OTP to Taxi Driver in order to start the Ride.
- Driver will then enter this OTP in his application and start the Ride.
User Preferences
- User can set Preferences for Rides like Prefer a Female Driver, Taxi with Handicap Accessibility and Taxi with Child Seat accessibility.
- Woman Users will be able to prefer Woman Drivers for their Rides. When this option is ON, Woman Users can select if they prefer Woman Drivers. In this case, 1st all Woman Drivers will be preferred and if there is no woman Driver in vicinity, male drivers will be requested for the ride.
- If your Drivers have Taxi's with Handicap Accessibility, they tick the option as YES in their Taxi's Detail Screen. And thus they will be preferred for Rides requested by Handicap Users
- If the User is traveling with a child, they will have to go to the “preferences” section of the application. When the User taps on “Preference”, they will find 3 options. They must select “Prefer Taxi with Child Seat Accessibility”.
- These options can be turn ON/OFF from Admin Panel.
- In order to enable the preferences, the driver has to mention in the application while setting up details about their vehicle, that they have“child seat” "Handicap accessibility" in the car.
Set Destination Later Feature
- When the User wants to make a booking for a later time, they can tap on the "Enter Destination Later option".
- Using this feature your Rider can put in the destination of their trip even after the trip has begun.
Moto Booking
- Moto service booking follows the same process as when riders book a taxi. The rider simply needs to provide their location details so that they can get connected with moto drivers nearby.
- The rider now needs to select the moto type – Scooter, Moto Bike or Cycle and thereafter choose the payment mode they would want for the ride booked.
- Rider now chooses the profile type ‘Personal’ or ‘Corporate’.
- Rider can choose the moto booking time ‘Book for Now’ or ‘Schedule for Later’.
Book a Moto/Two Wheeler
- On selecting the moto type and payment mode the ride details thereafter gets sent to Moto drivers nearby.
- On the app of the driver, the ride request gets displayed. It is important to note that the ride request is time-bound and in case the driver fails to accept ride within the time set in timer, request automatically gets sent to the next driver. The rest of the flow though is the same as the taxi.
Component 2: Order Food, Grocery & More
Discover Restaurants Nearby
- Here the user gets a glimpse into all the Restaurants nearby as soon as they provide their location details.
- Thereafter the user would be empowered to choose the restaurants that fall within the vicinity of the location provided by them. The app will present users with a list of nearby restaurants and also give them the flexibility to filter their search on the basis of the cuisine and sort the listing thereafter.
- The Other Categories like Grocery Delivery, Pharmacy Delivery, Wine Delivery, Stationary Delivery would work same as Food Delivery.
Placing Order for Meal
-
User App This section helps the user efficiently place an order for their favourite meals from the restaurant of their choice and also get a glimpse into all the restaurants that are online.
-
Restaurant App This app is primarily for the restaurant owners. They can set their availability online or offline by simply sliding on the toggle. In case of the restaurant setting their availability online, they start receiving food requests from the users and in case they set their availability as offline thereafter they would not receive further food order requests from the customers.
-
Delivery Driver App This app is primarily for the Delivery Driver who delivers the meals to the Customer. The driver can set their availability to online by simply sliding on the Online toggle. Thereafter they start receiving food delivery requests and in a situation where they set their availability to offline they do not receive further delivery requests.
Steps Users Follow to Order Meals from User App
-
Menu Screen
Here the user gets a menu of the meals from the respective Restaurant selected by them. User can also see if the Restaurant is following the Best Safety Standards or not.
-
Search Food
In this screen the user can search the meals they are in search of.
-
Add to Cart
As soon as the user locates the meals they are in pursuit of, they can thereafter add the same to the Cart.
-
View/Edit Cart
This section assists the user to get a glimpse into the meals ordered by them and add anything extra or remove what is unnecessary.
-
Select Toppings
In this screen, the user will be presented with a list of toppings that they can choose from for some of the meals and thereafter customize the meals ordered by them.
-
Checkout Screen
As soon as users have found the meal they are in search of and customized it, they are thereafter moved to the checkout section where they need to confirm the Delivery Address, Delivery Options, and Items. They can also apply coupon (If any).
-
Delivery Options
Here User can select whether he wants to Opt for Contactless delivery at door or Take away.
-
Choose Payment Method (Cash/Card/Wallet)
As soon as they confirm their purchase, users are asked to choose the payment method they would want to follow to pay for the meals ordered by them, choosing between Cash, Card or In App Wallet.
After User Places Order
-
Here the user gets notified and informed thereafter that their order has been placed and shall be delivered shortly. The user also gets the Call feature so that they can place a call to the restaurant to know the exact location of their meals.
-
Once the order gets placed, the Restaurant App displays a screen containing the details of Order received. The latest Order will be displayed on top.
Tracking the Order
-
Utilizing this feature, the user can track the meal ordered by them. This order tracking page presents the user with a flowchart. In other words the overall delivery process right from the order getting placed until its delivery is shown here. Also, it helps the user know the exact location of their order and exact time of arrival.
-
The Restaurant gets the order details and take a look into the same. Thereafter they can confirm or decline the order request as per their choice.
Order Assignment to Delivery Driver
-
As soon as the Restaurant accepts the order request of the user, they thereafter get presented with a screen containing bill details as well as a button reading ‘Assign Driver’. Upon tapping this button, the request for pickup and delivery gets sent to the delivery driver.
-
As soon as the Restaurant taps on ‘Assign Drvier’, the request thereafter gets sent to the delivery driver. The delivery driver receives the request in the form of a notification on their app along with a timer.
Note – The driver ought to accept the order within the timeframe set on the timer, failure of which would lead to the request getting sent to the next driver.
Order Processing
-
The User would get information that a driver has been assigned to pick up their order. The same will be displayed as a progression in the flowchart on the Users screen.
-
The Restaurant will be notified of the driver accepting the order. This notification will contain the message that the Delivery Driver is enroute on their way to collect the order and will also contain the details of the order.
-
The Delivery Driver will get a view of the current task on their app. This will contain the address of the restaurant from where the order needs to be collected as well as the address where delivery needs to be made. The section also presents the driver with the Call option so that they can place a call to the restaurant and a Map to navigate to the restaurant.
Status of Delivery Driver
The Delivery Driver reaches the restaurant and thereafter picks the order up. The delivery driver will get a glimpse into the order details so that they can pick the same without any kind of confusion. Thereafter they would take a picture of the order and update on their app as ‘Order Picked Up.’
Last Leg of Delivery
-
User receives the driver's status containing their estimated time of arrival and the flowchart gets marked as per the drivers movement.
-
The restaurant will be able to track the whereabouts of the order and find out if the order has reached the recipient or not.
-
After the order gets picked up by the delivery driver, they will receive details of the person they have to deliver the meals to. Also, they get the Call option so that they can call the customer to find out the way to reach them and a Map so that they can reach in ease and deliver the meal in considerable ease.
Order Delivered Successfully
As soon as the order gets successfully delivered to the customer, it gets updated on the app. The order delivered icon thereafter turns green along with a timestamp for the same and contains the message that the order has been delivered.
Apart from this, there are two other toggles, namely, Not Delivered and Ok, Got It.
-
Not Delivered
In case of the driver marking the order as delivered and the customer has yet not received the same, the user needs to simply tap on ‘Not Delivered’ upon which the admin gets notified of the same.
Note - The customer can place a call directly to the delivery driver also when they tap on this toggle. -
Ok, Got It
On receiving the meal, the customer needs to tap on this button so as to confirm they have received the meal.
Rating and Review
- The user now provides rating and review to the restaurant on the basis of the quality of meal delivered to them.
- The User can also provides rating and review to the Driver based on the Delivery experience.
Other Delivery Services
(Grocery Delivery, Wine Delivery, Stationary Delivery, Bottled Water Delivery etc.)User can also order other Items through Apps like Grocery, Wine, Stationary, Bottled Water etc. The Flow of ordering these Items would be same as Food Delivery mentioned above.
Component 3: Send Anything (Parcel Delivery)
Landing Screen
Users can enjoy sending any kind of Parcel using this app. Whether it is sending one item form one place to the other or getting multiple items delivered at Multiple Locations, this app has got it all!
This option can be used by the User when they are willing to send across a relatively smaller item such as an envelope, some files etc. from point A to point B.
This option is best for the User when the items to be sent across are bigger in size. For example, the User can use the Box option to send Bags of cement, home furniture etc. from point A to point B.
User can send across multiple files, multiple letters, and multiple items of smaller sizes in a single booking from one pick up location to multiple places.
This is a great option for the Users who wish to send large and bulky items from one place to Multiple places for example, sending across Multiple Cement bags from the factory to Multiple construction sites.
Single Delivery
- User needs to add their location first so as to get connected with the nearest Parcel Delivery Drivers.
- Upon completing this step, they need to select the Delivery Vehicle like Scooter, Cargo Car, Truck etc..
- User can choose the payment option as Cash, Card or Wallet.
Provide Parcel Pickup location, choose Delivery Vehicle (Single Delivery)
- User can add Parcel details like Receiver name, Package type, details etc.
- User can provide their Special Delivery instructions if any.
Add Parcel Details
- After entering the parcel details, User can review the booking summary and can make payment.
- After providing all the details, a request will sent to nearby Delivery Driver.
- Driver now needs to accept the request within the time given in timer.
- The request is time bound and thus if the request does not get accepted within the timeslot of the timer, the request gets automatically sent to the next Driver.
Delivery Driver arriving
- As soon as Driver accepts request, User receives the details of the Driver. User can track the Delivery Driver location on Map.
- The User can remain connected with the Delivery Driver via calls and messages.
- The Driver receives the location of the User and can track the pickup location on Map.
- The Driver remains connected via calls and messages till they arrive.
- The Driver can also cancel the Delivery.
Delivery Driver Arrived
- Upon the arrival of the Driver, the User gets notified with 'Driver X Has Arrived at Your Location for Parcel Pickup’.
- Upon the arrival, the Driver confirms their arrival at the location of the User by selecting from the options Yes or No.
Parcel Delivery Started
- Upon the Driver arriving and beginning the Delivery process, the User in turn gets notified with ‘Your Delivery Service has Started.
- The Driver begins their service and tracks the Delivery location where the parcel needs to be delivered.
Delivery Verification
- Upon delivery, the driver can confirm the start of the delivery by verifying the signature provided by the sender.
Delivery process starting confirmation
- Upon delivery, the driver can confirm the delivery by entering the unique code provided by the sender.
Parcel Delivered Successfully
- Upon the delivery, the User is updated about delivery that 'Your parcel delivery has been completed’.
- Upon reaching the Delivery Address, the Drivers slides on ‘End’ to confirm the end of the Service.
Delivery Confirmation
- Upon delivery, the delivery driver can confirm the delivery by verifying the signature provided by the recipient.
Invoice Summary
- Upon the end of Delivery, the invoice gets shared with them.
- The summary contains the details of the Service provide including its fare, date, discount applied (if any) , fare details and review in order to provide feedback.
- Invoice will be displayed to Delivery Driver.
- The invoice contains the total fare, payment type chosen by user. In case of cash, the Driver collects the same from the user. The summary also contains the base fare, distance, time, tax and subtotal of the entire Service provided.
multi delivery
- In case of the user wanting to send more than one item to more than one place, they can thereafter choose the Multi Delivery Option. To utilize this service the user needs to select the vehicle type they require for the mentioned delivery.
- The next step involves providing the pickup address from where the items need to be picked and thereafter provide the location wehre the items need to be delivered. The same would also get displayed on the map and the user would have to simply provide all the required information aout the parcel.
- As soon as the user provides the address for pickup and delivery both, they need to next provide details in relation to the items being sent
- These details would include the name of the receiver, contact details, special instructions (if any), and details of the item that may include, ‘electronic/fragile’ etc. and package size.
- With the user providing all the details given above, they need to tap on ‘Deliver Now’ and in case of error made on the part of the user, they simply have to tap on ‘Reset’, thereafter they need to again repeat the steps.
- The user now needs to tap on ‘Add Delivery’ to add another location for the delivery.
- On tapping ‘Add Delivery’ they would need to provide details of the address where they want the second delivery to be made and the steps are the same as when done in the first delivery.
- The user can add multiple delivery stations repeating the same method. Thereafter, the map will show the routes of all the deliveries that have been requested
- When the User then taps on “Next” option on the bottom of the screen, he will then be taken to a screen that shows the pricing.
- The user gets the payment mode that they can choose from such as cash or card and get the option thereafter to select the person who will make the payment, that is, the sender or receiver or each recipient.
- Further the flow of delivering the Parcel will be same as described in single delivery.
Component 4: Hire Genie or Runner
Delivery Genie
-
App Home Screen
Here you can see different services that you can book. Choose "Delivery Genie" Service if you want to buy anything from anywhere.
-
Delivery Genie Landing Screen
User here can see the information regarding Delivery Genie.
To find a Store, User can tap on "Find a Store" button.
-
Delivery Genie
User can choose the store he likes and can add the Items that are needed. Delivery Genie feature is mentioned more below
Select a Store
- User can pin point the the Store that he likes on the Map.
- The address of the Store will be automatically fetched and will be displayed on the Map.
Driver App - Set Availability
- Driver can login in his App and set his status as 'Online' or 'Offline' as per his availability.
Add Items that you need
- User can make the list of Items that he needs from the selected Stores.
- One by One, User can add all the Items that he wants and can define the quantity.
Enter your Delivery Address
- User can enter his Delivery Address where he want the Delivery of the Items.
- Here, User can also select from the Delivery Addresses that are already saved or can add the new one.
Sending Request to Driver
- After adding all the Items, delivery charges will be shown on the Screen.
- Delivery charges is the fixed amount as per distance between Delivery location and the Store.
- Once User taps on Proceed button, Driver will receive the Delivery request on his App.
Booking Confirmation
- User will receive the confirmation message on this screen once Delivery Driver accepts the request.
- Once Driver accepts the request. It will be added in Current Tasks list.
Track Delivery
- User can see the status of the Delivery on his App and can also see the Driver location on the Map.
- Driver can reach to the Store and can check the list of the Items needed.
Upload Item Photos
- Driver can upload the photos of each Item one by one from the Store.
- These photos will be available for the User to review.
Review Items
- User can review the images uploaded by the Driver. They can confirm whether the Items they have ordered are same or not.
Items Picked Up
- Once all Products are reviewed, User can further see the Billing amount and the status of the Delivery.
Delivered Successfully
- Driver can confirm the delivery once he has reached to User’s place and delivered the Products.
- Once Driver confirms the Delivery, User can see notification on the App that the Delivery has been done successfully.
Reviews and Ratings
- User can review and rate Driver after the Delivery is done.
- Driver can review and rate User after the Delivery is done.
Delivery Runner
-
App Home Screen
This is the Landing Screen of the Gojek Clone App wherein you will see all types of Deliveries available. Here you can select the Delivery Runner Services.
-
Delivery Runner Landing Screen
Hire a Runner boy that will do your errand jobs of pickup / Drop / Delivery in your nearby area for you.
-
Select Address and Add Items
Here User can select the pickup address and the items that needs to be picked up.
Add Pick Up Address
- Here you can pick up the location from where you want the pickup something.
- You as a User will be able to see the location of the Runner Boy on Map in real time so you know where he is all the time while working on your tasks.
Driver App - Set Availability
- Driver can login in his App and set his status as 'Online' or 'Offline' as per his availability.
Add Items that you need
- Here User can select the pickup address and the items that needs to be picked up.
- Once the details are entered, User can select whether Delivery Driver need to make payment or not at the pickup location.
Enter your Delivery Address
- User can enter his Delivery Address where he want the Delivery of the Items.
- Here User can also select from the Delivery Addresses that are already saved or can add the new one.
Sending Request to Driver
- After adding all the Items, delivery charges will be shown on the Screen.
- Delivery charges is the fixed amount as per distance between Delivery location and the Pickup address.
- Once User taps on Proceed button, Driver will receive the Delivery request on his App.
Booking Confirmation
- User will receive the confirmation message on this screen once Delivery Driver accepts the request.
- Once Driver accepts the request. It will be added in Current Tasks list.
Track Delivery
- User can see the status of the Delivery on his App and can also see the Driver location on the Map.
- Driver can reach to the pickup location and check the list of the Items needed.
UPLOAD ITEM PHOTOS
- Driver can upload the Photos of each item / stuff one by one from the pickup location.
- These photos will be available for the User to review.
Review Items
- User can review the images uploaded by the Driver. They can confirm whether the Items they have added are same or not.
Items Picked Up
- Once all Items are reviewed, User can further see the Billing amount and the status of the Delivery.
Delivered Successfully
- Driver can confirm the delivery once he has reached to User’s place and delivered the Items.
- Once Driver confirms the Delivery, User can see notification on the App that the Delivery has been done successfully.
Reviews and Ratings
- User can review and rate Driver after the Delivery is done.
- Driver can review and rate User after the Delivery is done.
Component 5: Online Video Consulting
- Users can connect with experts through video calls to get consultation on various topics like Lawyers, Astrology, Teaching, Yoga and Fitness.
- Here we are taking example of Tutor Video consultation. User can select the Category as Tutor.
Online Video Consultation
Service Providers List
- List of Subcategories will be displayed. User can select the Subcategy as Math.
- Based on the selected Categories, list of nearby Service Provider will be displayed.
- User can tap on any Provider from the list and can see his Profile details like the Service he provides, Gallery and Reviews.
- User can provide special instructions (if any) and can book the Provider.
Provider Profile details
- User can proceed to book the Services by choosing the Payment options (Card or Wallet)
- User can also make payment using the previously saved Card.
Booking and Payment
- As soon as the user has completed these steps, the Job request gets sent thereafter to the Service Provider.
- The service provider now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.
Job Request Accepted
- As soon as Service Provider accepts job request, the user gets notified of the same with the message ‘Service Provider Has Accepted Request’.
Start Service
- User can see that Service Provider has accepted the request.
- Service Provider can start the Services by tapping on the "Start Video Consulting".
Video Call
User and Service Provider can connect to each other via Video call.
Invoice Summary
- After the Video Consultation is over, User can see the Invoice Summary and can make the Payment using Card or wallet.
- After the Video consultation, Provider can view the Invoice summary and can collect the payment.
Component 6: Bid for Services
- Users can book the providers by posting the Job details and allow providers to bid for that Job within the User's budget. Users will select the provider based on bid offer, reviews and provider portfolio.
- Post and Bid feature available on iOS Apps and Android Apps.
- User can select the Category & Subcategory of the Service they want. Eg. Painting Service - Interior Painting
Bidding By Service Providers for the Jobs
Place Your Bid
- After choosing the Category, User can provide more details about the Task like Budget, Location, Date, Time, files and Special Instructions.
- User can tap on the "Post" button and can post the Task details.
Provide Service details
- Based on the Task details, a notification will be send to all the nearby Service Providers that fall in the selected category and budget.
- User can see the Tasks posted in My Bookings (Bidding) section.
- In Task details, they can see the response of all the Service Providers.
- Services Provider will see Bids in their My Booking Section.
- Tapping on View details button, they can see the Task details and can "Accept" / "Decline" or "Make An Offer".
- Service Provider can counter offer User by providing the Task charges and Instructions if any.
- Service Provider can then see the Status of bidding in My Bookings.
- User will get notification in the app that Service Provider has countered offered.
- User can then accept / decline or revise the offer. User can enter the amount that he wants to pay and the Instructions.
- User will then wait for the Service Provider to answer.
- They can see the status of the Bidding in My Bookings Section.
- Service Provider would see the budget offered by the User and again accept / decline or Re offer.
- Lets say Service Provider agreed and accepted the offer. Same notification will be sent to the User for confirmation.
- User can then give the confirmation by accepting the offer.
- User can select the payment mode as Cash / Card / Wallet.
- Service Provider can start Task and see the Job location in the Map.
- Service Provider can also see the details of the Service requested by the User.
- User can see the status of the Task as "Service Provider has arrived at your service address" in his app step by step.
- Service Provider can also see the status of the Task as "You have arrived at the Service Address". They can slide the "Begin Task" button and can start the Service.
- User can see the Service as started.
- They can slide the "End Task" button and can End the Service.
- User can make the payment after the Service is done. And can also see the Invoice summary.
- Service Provider will be asked to collect the money as shown in invoice.
- User can Rate and review each other after the Task is completed.
- Service Provider can Rate and review each other after the Task is completed.
Component 7: On-Demand Services
- User can choose the category from the Landing screen as "Services".
- User can view different available Services and can book any.
Service Provider On Demand
- The screen presents users with all the other services present in the app like car wash, tow truck, beauty, etc. and choose from them the one they want.
- On selecting the service of their choice, the User now gets presented with a subcategory of the same.
Choose the Service You Want (For Eg. Car Wash)
Book Service Provider
- User is presented with a list of all the nearby service provider.
- The user can also get a glimpse of the nearby service providers utilizing the Map View.
Manage Services
- Utilizing this feature, Service Providers can update the information in relation to the Services offered by them, including its subcategory.
- Here in this section, Users would get a glimpse of the profile of the service provider they have selected.
- The section also presents Users with the list of Services provided by that Service Provider and thereafter book the service and pay.
Profile and Booking Summary
- The section presents user with all the past work of the Service Provider in the form of a Gallery and Reviews as well so that they can choose the correct Service Provider.
View Gallery and Reviews
- As soon as user books the Service and chooses the mode of payment, they get presented with a Booking Summary containing the details of the Service, the mode of payment selected and the location where service would be delivered.
View Booking Summary and Pay
- User needs to choose location where they would require service. They can select from the two options – Location of User or Location of Service Provider.
- Service Provider can choose the location where he would be providing the Services.
- Service Provider can opt to provide service at User's location or his own location.
- As soon as the user has completed these steps, the Job request gets sent thereafter to the Service Provider.
- The service provider now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.
Job Request Accepted
- As soon as Service Provider accepts job request, the user gets notified of the same with the message ‘Provider Has Accepted Request’.
- The Service Provider gets presented with the details of the location where they need to provide the services, along with the subcategory of services that need to be provided.
Service Provider Arrives at Job Location
- Service Provider needs to tap on ‘Arrived at Job Location’as soon as they arrive at the location of the User.
- User gets notified as soon as service provider arrives at job location with the message ‘Provider has arrived at your location’.
Job started
- With the arrival of Service Provider, the service begins thereafter and the user gets notified of the same with the message reading ‘Service Provider has Started Job’.
- The Service Provider starts the service now and taps on ‘Job Started’.
Job completed
- As soon as the service provider is done with their services, the user gets notified of the same with the message reading ‘Service Provider has Completed Job’.
- As soon as service provider is done with their services, they tap on ‘Job Completed’ to notify the app and the user thereafter of job completion.
Invoice Summary
- As soon as the service provider taps on ‘Job Completed’, thereafter an invoice summary gets presented on the user app containing the details of the service and the payment related to the same.
- As soon as the service provider taps on ‘Job Completed’ thereafter an invoice summary gets generated on their screen containing the payment details, services and the mode of payment chosen by user.
Reviews and Ratings
The Review and Rating section present on the app of the user and service provider both help both provide reviews to each other as well as provide rating to each other based on the experience of services.
- This helps the user provide unique reviews and rate the service provider based on the nature of services provided by them.
- Utilizing this feature, the service provider on completion of their job can provide review and provide rating as well to the user.
Manage Availability
- This section present on the app of the service provider helps them select the timeslot and the days they are available to offer their services to the customers.
This section helps the service provider manage their availability
Component 8: Buy, Sell & Rent Real Estate
- Users can Buy & Sell Real Estate Properties like Apartments, Homes/Villas, Warehouses, Industrial Sheds, etc. on the App.
- Users who want to Buy a Property can tap on the “Buy, Sell & Rent Real Estate” Section. As soon as they tap here, an entire page with Nearby Properties for Sell will be displayed.
- User can view list of all the available nearby Properties.
- The User can search Property by name OR can filter it by “Property Type”, “Property Facing”, “Furnishing”, “Floor”, etc.
- The User need to select required filters and then tap on “APPLY” button at bottom.
- It will show the Properties based on the filter selected.
- If users like a Property, they can tap on it and see its Details.
- On the “Property Details” screen, users can view more Images of the Property uploaded by the owner, its Resale Value, Location, and a Short Description.
- Also, users can see its Listing Type, Area, Furnishing, Number Of Floors, Bedrooms, Available Amenities, etc.
- Users can view the Property’s Location on the Map as well.
- To get in touch with the Property Owner and get more Details, users can fill out an Inquiry Form.
- User interested in the property will send an "Inquiry” form providing the contact details like Name, Email etc.
- By tapping on "Submit" button, the user receives a notification informing "The inquiry has been sent successfully, and the owner will get in touch shortly".
- Users can also connect with the owner by tapping the "Call" tab at the bottom of the screen for further discussion.
BUY, SELL & Rent REAL ESTATE - NEW LISTING
- Users can easily post a new listing for a property that they want to sell.
- Users who want to Sell a Property can tap on the “Buy, Sell & Rent Real Estate” Section.
- As soon as they tap here, they will be redirected to a new screen where they can tap on “New Listing” to post property details.
- After tapping on “New Listing,” an entire list of different property categories will be displayed.
- Now, users can select their Property type (say, House/Villa).
- On the “New Post” page that appears, they can start filling in the details of the property, like area, furnishing, society name, number of floors, property age, etc.
- After entering all the Property details, the user can upload multiple images of their property that buyers will see.
- After uploading images, the user will be redirected to the “Add Location” Screen.
- Here, the user can pin the exact location of the property and add a proper address that will be visible to users browsing their property.
- If the property owner doesn’t want their Address to be displayed in the listing, they can choose to hide it by unselecting the given checkbox.
- Next, the user can add the resale price and review the property details they have filled out before posting the listing.
- The user can review the photos they have uploaded, the pinned location, and the address before posting the listing.
- When the user Tap on the Map icon he can see the option to navigate the location of the Real-Estate Property
- Finally, they can choose a suitable plan (Free or Paid) depending on their requirements.
- If the User selects a Paid plan he can pay via Wallet or Card.
- Buying a paid ad can help the user list the property as "Featured" and reach more buyers.
- Users will get a confirmation notification after they submit their Property listing on the App.
- Users can now see their listing under "Posted Items" and manage it from the same page.
- Users can delete and review the listing whenever they want.
- Once Property is approved by the Admin, it will be displayed on the Application.
Component 9: Buy, Sell & Rent Cars
- Users can Buy, Sell & Rent Cars like Luxury, SUVs, Sedan etc. on the App.
- Users who want to Buy or Rent a Car can tap on the “Buy, Sell & Rent Car” Section.
- As soon as they tap here, an entire screen with nearvy available Cars for Sale & Rent will be displayed.
- Now, Users can browse different categories according to their needs and find relevant Car in the chosen category.
- The User can search Car by name OR can filter it by “Fuel Type”, “Transmission”, “KMS / Miles Driven”, “Condition”, etc.
- The User need to select required filters and then tap on “APPLY” button at bottom.
- It will show the Cars based on the filter selected.
- Tapping on any Car, User can view Car details like Name, Model, Fuel Type, Transmission etc.
- User can also see the location of Seller.
- User can contact Owner by tapping on "Contact Owner".
- As soon as User taps on "Contact Owner", a form will be displayed.
- User can enter his details like Name, email and contact details.
- After entering all the details, User can taps on Submit button to submit his query.
- By tapping on "Submit" button, the user receives a notification informing "The inquiry has been sent successfully, and the owner will get in touch shortly".
- Users can also connect with the owner by tapping the "Call" tab at the bottom of the screen for further discussion.
Post Car to Sell & Rent
- User can taps on "Buy,Sell & Rent Cars" On Home Screen and can easily post a new listing for a Car that they want to sell.
- Users who want to Sell & Rent a Car can tap on the “New Listing” button.
- User can enter choose Car Type like Hatchback, Sedan, Luxury, SUV, Mini SUVs etc.
- User can enter more details like listing type (Rent / Sell), Make, Model, Fuel Type etc.
- After entering all the Car details, the user can upload multiple images of their Car that buyers will see.
- After uploading images, the user will be redirected to the “Add Location” page.
- Here, the user can pin the exact location of the Car and add a proper address that will be visible to users browsing their Car.
- If the Car owner doesn’t want their Address to be displayed in the listing, they can choose to hide it by unselecting the given checkbox.
- Next, the user can add the resale price and review the Car details they have filled out before posting the listing.
- The user can review the photos they have uploaded, the pinned location, and the address before posting the listing.
- When the user Tap on the Map icon he can see the option to navigate the location of the Car.
- Finally, they can choose a suitable plan (Free or Paid) depending on their requirements.
- If the User selects a Paid plan he can pay via Wallet or Card.
- Buying a paid ad can help the user list the Car as "Featured" and reach more buyers.
- Users will get a confirmation notification after they submit their Car listing on the App.
- Users can now see their listing under "Posted Items" and manage it from the same page.
- Users can delete and review the listing whenever they want.
- After Admin's approval, Car details will be displayed on the Application.
Component 10: Buy, Sell & Rent General Items
- Users can buy and sell general items like electronics, furniture, lawn & garden tools, etc.
- To find an item, the user needs to go to the “Buy, Sell & Rent General Items” section.
- On the landing page, users will see the options like Browse Categories, Find an Item, etc.
- Users can now tap on the category (say, Home Furniture) to start browsing for the item they are looking for.
- By tapping on an item, a Detailed Information Page will appear.
- The User can search General items by name OR can filter it by “Condition”, “Age (In Years)”, etc.
- The User need to select required filters and then tap on “APPLY” button at bottom.
- It will show the General items based on the filter selected.
- On the Item Details page, users can see a Short Description of the item, and other information like Listing Type, Brand/Model, Condition, etc.
- Users can also see the Rent or Sale price of the item and the Location of the owner on the map.
- If the user wishes to Purchase/Rent the item or get more information, they can tap on Contact Owner.
- By tapping on Contact Owner, an Inquiry form will appear.
- User interested in the General Item will send an "Inquiry” form providing the contact details like Name, Email etc.
- By tapping on "Submit" button, the user receives a notification informing "The inquiry has been sent successfully, and the owner will get in touch shortly".
- Users can also connect with the owner by tapping the "Call" tab at the bottom of the screen for further discussion.
Buy, Sell & Rent General Items - New Listing
- Users can Buy, Sell, & Rent General Items on the app.
- The user who wants to sell an item or put it on rent has to post a listing first.
- The user has to tap on “Buy, Sell, & Rent General Items” and then, tap on the “New Listing” option on the page that appears.
- The user now has to select the item category such as home furniture, electronics, fashion & accessories, lawn & garden tools, etc.
- Suppose the user selects Home Furniture. Now, under the subcategory, they can select items such as sofas, chairs, tables, etc. that they want to sell or rent out.
- After choosing the subcategory, the user needs to fill out item information like listing type, item name, condition, etc.
- Next, they can add multiple images of the item for the buyer/renter’s reference.
- The user can pin the location on the map.
- After tapping on “Add Location,” they need to enter the detailed address.
- If they don’t want other users to see their address, they can opt out of it by unselecting the checkbox.
- In the next step, the user needs to add the resale/rent price of the item and review all the entered details.
- The user can review the photos they have uploaded, the pinned location, and the address before posting the listing.
- When the user Tap on the Map icon he can see the option to navigate the location.
- Once the user reviews the uploaded information, they can proceed by selecting a suitable plan (Free or Paid).
- If the User selects a Paid plan he can pay via Wallet or Card.
- By purchasing a Paid Plan, the user will be able to showcase their listing as “Featured".
- Featured Ads get priority and are displayed on top of all other posts.
- As soon as the user chooses a payment plan, a push notification will pop up with a confirmation message.
- Under “Posted Items”, the user will be able to delete the listing if they want and review it.
- After Admin's approval, Item will be displayed on the Application.
Component 11: Car Pool
- To book a carpool ride, the user needs to tap on “Car Pool” and then select “Book a Ride”.
- On the page that appears, the user needs to enter the destination they are leaving from and where they are going.
- They can select the date on which they are traveling and the number of passengers.
- By tapping on “SEARCH”, the app will display relevant carpool rides.
- The user can tap on Driver Details to see more information about the driver and car.
- The User can see list of Rides available.
- The User can tap any Ride and can see more details.
- Also, the Rider can voice call the Driver and also place a call by tapping on the phone number.
- After viewing the Driver’s details, the user can book the ride.
- To book the seats, the User (Rider) needs to tap on "Continue."
- The user can choose to pay for the booking via their in-app wallet balance, card, or cash if they want to.
- By tapping on "Done," the rider will see a push notification with a confirmation message.
- Driver - To see the passenger details and approve the ride, the Driver needs to go to “Publish Rides”.
- Then, select the Published Ride to see the details like passenger name, number of seats booked, chosen mode of payment, etc.
- The Driver can now Accept or Decline the Ride request.
- As soon as the Driver accepts the request, they will get a push notification with a confirmation message.
Car Pool / Ride Share - Publish a Ride
- Users can post ride details and offer carpool services to other users who want to travel the same route.
- To publish the ride details, users need to tap on “Car Pool”.
- Then, they can select a suitable option like Publish a Ride, Book a Ride, or View My Rides.
- To publish a Ride, the user needs to provide details like the departure and destination addresses, the date & time when the trip starts, the number of passengers they can take, and the price per seat.
- Users can also see the recommended price per seat based on the distance they enter.
- Next, the user (Driver) needs to enter the details like their name, contact number, car details, and additional notes if they want.
- The Driver needs to Upload Documents for Verification such as address proof, Driving License, Vehicle Document, and Vehicle Insurance.
- On the same page, the Driver can review the Ride Plan.
- After reviewing the details, the user needs to Tap on “Publish Ride” to post it on the app.
- The user will get a confirmation message as soon as their Ride is Published.
- By tapping on "My Rides", the user will be able to see the details of published rides and booked rides.
Component 12: Medical Services
- Book An Appointment: Using this section of the App, a User can book appointment with Medical Experts like General Physicain, Physiotherapist, Nurse, Psychologists, Cardiologist etc
- Video Consultation: User can also opt for Video Consultation option and can book Video Consultation of Orthopedic, General Physician, Neurologist, Dietician etc.
- Other Medical Services: The Major Services that User can book from this section are Pharmacy Delivery, Ambulance, Vet etc..
Book A Medical Service
Book An Appointment - Doctor / Physiotherapist / Nurse / Psychologists / etc
- To book an Appointment, User can select the Services from Book An Appointment/Service like General Physican, Physiotherapist, Nurse, Psychologists etc.
- Here, lets take the example of Doctor on Demand Service.
- All other Services in this Category will work same as Doctor on Demand.
- User can view the list of nearby available Service Providers / Doctors / Nurse / Vet / Physiotherapist etc
- They can also navigate their location in the google Map
Manage Services
- Utilizing this feature, Doctors can update the information in relation to the Services offered by them, including its subcategory.
- Here in this section, Patients would get a glimpse of the profile of the Doctor they have selected.
- The section also presents Patients with the list of Services provided by that Doctor and thereafter book the service and pay.
Profile and Booking Summary
- The section presents Patient with all the past work of the Doctor in the form of a Gallery and Reviews as well so that they can choose the correct Doctor.
View Gallery and Reviews
- As soon as Patient books the Service and chooses the mode of payment, they get presented with a Booking Summary containing the details of the Service, the mode of payment selected and the location where service would be delivered.
View Booking Summary and Pay
- Patient needs to choose location where they would require service. They can select from the two options - Location of Patient or Location of Doctor.
- Doctor can choose the location where he would be providing the Services.
- Doctor can opt to provide service at Patient's location or his own location.
- As soon as the Patient has completed these steps, the Job request gets sent thereafter to the Doctor.
- The Doctor now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.
Job Request Accepted
- As soon as Doctor accepts job request, the user gets notified of the same with the message ‘Doctor Has Accepted Request’.
- The Doctor gets presented with the details of the location where they need to provide the services, along with the subcategory of services that need to be provided.
Doctor Arrives at Job Location
- Doctor needs to slide the button to ‘Arrived at Job Location’as soon as the doctor arrives at the location of the Patient.
- Patient gets notified as soon as Doctor arrives at job location with the message ‘Doctor has arrived at your location’.
Job started
- With the arrival of Doctor, the service begins thereafter and the user gets notified of the same with the message reading ‘Doctor has Started Job’.
- Doctor needs to slide the button to ‘Begin Job’.
Job completed
- As soon as the Doctor is done with their services, the Patient gets notified of the same with the message reading ‘Doctor has Completed Job’.
- As soon as Doctor is done with their services, they Slide the button to ‘End Job’ to notify the app and the Patient thereafter of job completion.
Invoice Summary
- As soon as the Doctor taps on ‘Job Completed’, thereafter an invoice summary gets presented on the Patient app containing the details of the service and the payment related to the same.
- As soon as the Doctor taps on ‘Job Completed’ thereafter an invoice summary gets generated on their screen containing the payment details, services and the mode of payment chosen by Patient.
Reviews and Ratings
The Review and Rating section present on the app of the Patient and Doctor both help both provide reviews to each other
as well as provide rating to each other based on the experience of services.
- This helps the Patient provide unique reviews and rate the Doctor based on the nature of services provided by them.
- Utilizing this feature, the Doctor on completion of their job can provide review and provide rating as well to the user.
Book An Ambulance
- User can book the ambulance from the Application by choosing the type of the Abmulance they want like General Purpose Ambulance, Mobile ICU Ambulance or Basic Life Support Ambulance.
- They can see the rates according to the selected Ambulance type.
- User can see the ambulance available on the Google Map also. They can further choose the payment mode and can request the Ambulance driver.
Ambulance Driver Gets Online and Start Accepting Request
- Ambulance driver sets availability online and chooses the Vehicle they wish to use.
- Request only get sent to the Ambulance drivers that are online and fall within the nearby vicinity of Patient.
- In case of the Ambulance driver using more than one Ambulance they need to choose the one that they would like to use for offering Request to Patients.
Ambulance Driver Sets Availability (Online / Offline) to get Ride Requests.
Sending Ambulance Request
- Once the Patient has put in the PickUp and Drop Location and selected the type of Ambulance & Payment option, the App will send out a request to the Ambulance drivers in the nearest vicinity.
- There are 3 algorithms of deciding how to allot Requests to a Ambulance driver:
- Closest First: The Ambulance driver in the closest proximity gets the request first. If they reject, the Request in turn goes to the next and so on and so forth.
- Competitive: Every Ambulance driver in the given radius is given the request, and whoever chooses first gets it.
- FIFO: First In First Out method allots the Request to the Ambulance waiting idle for the longest duration in the given radius of an area
- When a Patient requests for a Ambulance, the App sends out a Request to all the Ambulance driver in the area.
- The Ambulance driver see a screen with all the details and a timer. They must accept or decline the request within the time frame failure of which leads to the request getting automatically declined.
Ambulance Driver Arriving
- Patient here gets a glimpse of the location of the Ambulance driver and thereafter calculate the estimated time of arrival.
- Patient can Call / Message or Share the Request details.
- The Ambulance driver receives a glimpse of the location from where they need to pick the Patient and thereafter calculate the estimated time they would take to arrive there.
- Ambulance driver can Call / Message / Share / Cancel the Request.
Ambulance driver Arrives at Location
- As soon as Ambulance driver arrives at location of Patient, they slide the button to mark as Arrive.
- As soon as Ambulance driver reaches the location, the Patient is notified of the same.
Ambulance service Begins
- As soon as Ambulance service starts, the Ambulance driver slides the button ‘Begin Trip’ to notify the Patient of the Ambulance service getting started.
- The Patient gets notified with the message 'Your Trip Has Started' as soon as their Trip begins.
Ongoing Ambulance service
- The location of the Ambulance will be visible on the Map. There will be SOS button on the App for emergency purpose and change the destination.
- They can also share the location with Family and friends if needed.
Ambulance service Completed
- As soon as Ambulance driver reaches the location, they slides the button 'End Trip’ to notify the end of Trip and Patient gets notified of same.
- Patient gets notified on Trip completion with the message ‘Your Trip has Completed'.
Summary of the Invoice
- Upon completion of the Ambulance service, the App generates an invoice whose summary gets flashed on the screen of the Patient and Ambulance driver both.
- The summary mentions the details of the Ambulance service like fare, discount applied, etc. to name a few.
Pharmacy Delivery
- User can see all the nearby available Stores. They can choose any store and can see the available Items.
- User can add the Items / product in the Cart and can buy.
- User can track the entire order from their Application.
Ordering Medicines
Placing Order for Medicines
-
User App
This is the section that will enable the User to place an order from the Pharmacy Store of their choice. They will be able to see all the Pharmacy Stores that appear online on the App.
-
Store App
This page will allow the Pharmacy Store owners to make themselves available by sliding the Online or Offline option. When online, they can receive orders when Offline they will not be shown to the customers and thereby will not receive any orders.
-
Delivery Driver App
The Driver can set his availability to pick and drop the order on this page. The Driver can make himself available by sliding the radio button to Online. if turned to Offline, the driver will not receive any request for delivery.
User Flow of Ordering the Medicine
-
Search Medicines
This screen allows the User to search for the Pharmacy items that they are looking for.
-
Add to Cart
After the User makes selection, they can add their favorite Items to the basket.
-
View/Edit Cart
This screen is where the user can modify or edit the Pharmacy Items placed in the cart.
-
Attach Prescription
There are some Medicines that require Prescription. Once those Medicines will be added in the Cart, User will have to upload the Prescription for the same.
-
Upload Prescription
User can upload multiple Prescriptions. User can also skip uploading prescription and can directly contact the Pharmacy Store.
-
Edit Prescription
User can edit/change the prescription once it is uploaded.
-
Checkout Screen
This screen will allow Customer to checkout and confirm the purchase. Here they can choss the option for "Delivery to your Doors" or "Take away".
-
Delivery Options
Once User choose the "Deliver to your Doors", he can opt for Contactless Delivery.
-
Choose Payment Method (Cash/Card/Wallet)
The final step in the checkout screen will allow you to choose the payment method for the order.
After User Places Order
-
The User is notified that his order has been placed. It also states that the order will be delivered shortly, shows the options of Call, so that he can call the Pharmacy Store and Navigate to help reach the Pharmacy Store using the Map
-
Once the order is placed the Pharmacy Store app immediately shows a screen where the order details are shown. The Order is presented in the NEW ORDERS section.
Tracking the Order
-
The User can now track their order over a Map. This page will show a flowchart with all the stages of the order right from the order being placed to it being delivered. The Map will also help locating exactly how far the order is.
-
Pharmacy Store can view the Order details and can confirm or decline the Order.
Order Assignment to Delivery Driver
-
Once the Pharmacy Store accepts the placed order, they will be shown a screen with the bill details and a button that says “ASSIGN DRIVER”. On tapping this button, the request for pickup and delivery of the order will be sent out to the Delivery Driver.
-
The Delivery Driver sees the request as a notification on his screen along with a timer. The Driver must accept the order within the given time or else the request will automatically get canceled and passed on to another driver.
Note – The driver ought to accept the order within the timeframe set on the timer, failure of which would lead to the request getting sent to the next driver.
Order Processing
-
The User will now be shown that the Driver for pickup of order has been assigned. This will be shown as a progression in the flowchart on the screen of the User.
-
The Pharmacy Store will be notified after the Driver accepts the order. The notification will state that the Delivery executive is on his way to collect the order. This screen will continue to show the particulars of the order as well.
-
The Delivery Driver will be able to see the Current Task on this page. It will show the address of the place that the order has to be collected from and the address of the delivery for the order. This page also shows the options of Call, so that he can call the Pharmacy Store and Navigate to help reach the Pharmacy Store using the Map.
Status of Delivery Driver
Driver can now reach the Pharmacy Store and pick up the order. The delivery driver will be able to see the particulars of the order so that he can pick it up without any confusion. He will then take a picture of having collected the order and update on the app as "ORDER PICKED UP".
Last Leg of Delivery
-
The User can now see the status of the Driver along with an estimated time of arrival. The flowchart gets appropriately marked as per the movement of the Driver.
-
The Pharmacy Store too will now be able to track the exact status of the order. The Pharmacy Store will be able to see whether the order has reached the recipient or not.
-
After the order is picked up by him, the will now be able to see the address of the Recipient. They will also have the option of Calling the Customer for instructions and tracing the location on a map so that they can drive and reach them easily.
Order Delivered Successfully
Once the order gets successfully delivered to the Customer's place, it is appropriately updated on the app. the order delivered icon turns green along with a time stamp for the same. The page also mentions that the order has been delivered.
Apart from that the page has 2 buttons in the bottom:
-
Not Delivered
In case the driver marks the order as delivered, however, the customer hasn't received it, the User can tap on this button and the admin will be notified. The ustomer can also call the Delivery driver directly by tapping this button
Note - The customer can place a call directly to the delivery driver also when they tap on this toggle. -
Ok, Got It
This button is to be tapped when the customer confirms that the Pharmacy has been delivered successfully.
Reviews and Ratings
-
- The User can Review the Pharmacy Store based on the quality of the item that they received.
- The User can also rate the Driver based on their experience of having the item delivered.
-
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took
-
- The Driver will be able to review and rate the Store based on the readiness and preparedness of the order.
- The Driver can also rate the Customer based on their experience of delivering the product.
Video Consultation with Doctor
- Users can connect with experts Doctors via video calls to get consultation.
- Here we are taking example of General Physician Video consultation. User can select the Category as General Physician.
Online Video Consultation
Doctors List
- Based on the selected Categories, list of nearby Doctors will be displayed.
Profile details
- User can tap on any Doctor from the list and can see his Profile details like the Service he provides, Gallery and Reviews.
- User can provide special instructions (if any) and can book the Doctor Consultation.
- User can proceed to book the Services by choosing the Payment options (Cash / Card or Wallet)
- User can also make payment using the previously saved Card.
Booking and Payment
- As soon as the user has completed these steps, the Job request gets sent thereafter to the Service Provider.
- The service provider now receives the request where they need to offer their services along with the location and thereafter can accept or decline the same as per their choice.
Job Request Accepted
- As soon as Service Provider accepts job request, the user gets notified of the same with the message ‘Provider Has Accepted Request’.
Start Service
- User can see that Provider has accepted the request.
- Service Provider can start the Services by tapping on the "Start Video Consulting".
Video Call
Patient and Doctor can connect to each other via Video call.
Invoice Summary
- After the Video Consultation is over, User can see the Invoice Summary and can make the Payment using Cash, Card or wallet.
- After the Video consultation, Provider can view the Invoice summary and can collect the payment.
Component 13: Track your Family & Employees
Create New Tracking User
- Users can track their family members and employees in real time with just a tap.
- To start tracking, users need to create profiles by tapping on “Setup Profile”
- By entering the Invite Code and Phone Number, users can link the KINGX PRO User App and Tracking App (installed on family members/employees’ devices).
- After linking the apps, users can see the profiles of their family members/employees.
- By choosing one of these profiles, users can start tracking the person.
- Tracking App - This is the Separate App for the Users who will be tracked.
- Tracking app’s splash screen will appear as soon as you open the app.
- Users will be able to learn a few things about the app on the introductory screen.
- User can set up their profile by entering their phone number.
- After entering their phone number, the user can create their password and tap on the “next” button to proceed.
- The user can also click on the “eye” button to see the password before going to the next screen
- Then, the user needs to enter their first and last name.
Pairing Your Tracking Account
- After selecting the “Track Family Members/Employees” option from the menu, this screen will appear.
- The user can see the steps to pair the User app and the Tracking app.
- A pairing code will be displayed on the app.
- On the Tracking app, the User needs to enter the Pairing Code.
- After entering the code, they need to tap on “SUBMIT” to successfully pair it with the User app.
- On the Tracking App, the User will be notified that the verification code has been sent to their registered mobile number.
- By Tapping on “OK”, they will be able to go to the next screen.
- The User will receive an OTP on their registered mobile number.
- By entering the OTP on the tracking app, the user will be able to successfully pair the two apps (user and tracking app)
- Here, the user needs to enter the OTP sent to their registered mobile number.
- After that, they must tap on “VERIFY.”
- The user will see this screen on the Tracking mobile app when it is successfully linked with the user app. To proceed, tap on “CONTINUE.”
- The User will see this screen on the User app when it is successfully linked with the tracking app. To proceed, the user needs to tap on “CONTINUE.”
Tracking Your Family Members / Employees
- On the Tracking app, the User will be able to see their location on the map.
- Employees can deactivate the tracking after the Working Hours.
- At the bottom, the User will be able to see their GPS and location tracking status.
- Also, they will be able to share their current location by tapping on the given button.
- Users will be able to see their Family Member / Employee’s profile.
- By tapping on the “LIVE TRACK” button, the user will see the live location of the person on the map.
- On the Tracking screen, the User will be able to see the Person’s name, Tracking status, and also have the option to call the person they are Tracking.
- On Tracking App, Users can see who all are tracking their Live Location on the Map. They can easily manage these profiles from this screen.
Component 14: Explore your Nearby Businesses
- Users can Explore Nearby Businesses like Cafes, Spas, Salons, Hospitals, Gyms, Malls, etc. using this App.
- Users can tap these categories (say, cafes, shopping, libraries) to Explore all the Businesses in that specific category near them.
- If the user taps on ‘More’, a list of Business Categories will be displayed.
- A list of all the Nearby Businesses in the chosen category will be displayed on the screen.
- Now, the user can tap on the usiness of their choice to see More Details like their Timings, Distance from the User’s Current Location, etc.
- On the same page, the user can see the options to Call the Business, Book a Taxi, Order Online from the place, view available Offers & Discounts, and see its location on the Map.
Other Features
OTP verification via WhatsApp
- Mobile Number Verification via WhatsApp adds an extra layer of securiy to the login process.
- User can enter the Mobile number and can choose the Verification Method as
- Verify by SMS
- Verify by WhatsApp
- User will receive the verification code via Whats App.
- This option is manageable by Admin. You as an App Owner can keep this option as On or Off.
- User can enter the Verification code and login into the App.
- This feature will be applicable to User App, Service Provider App and Store App.
- User will also get the OTP Verification option in Web Panel.
Send Gift Card
- Users of the App can send Gift Certificates to their loved ones using the GoJek Clone App.
- The user needs to select the "Send Gift Card" option.
- As soon as they choose the option, they will be redirected to the “Send Gift Card” Screen where they can choose a Gift Card Theme (like Birthday, Anniversary, Christmas, etc.), enter the Card Amount, write a Personal Message, and Recipient Details (Name, Email Address, Phone Number).
- As soon as the User enters the Receiver’s details, they can tap "Pay Now" to proceed with payment.
- The user can review the Gift Card before making the Payment.
- User can make Payment using Wallet or Card.
- As soon as the payment is completed and the Gift Card is sent to the recipient, Payment Confirmation will appear on the screen.
Receiver's End - Gift Card Details
- As soon as the Gift Card is sent, the recipient will receive an SMS and email.
- The User can see the Instructions for redeeming the Gift Card in the SMS and email.
Redeem Gift Card
- To redeem the received Gift Certificate, the user needs to go to the ‘My Profile’ section and tap on 'Redeem Gift Card'.
- Now, the User can enter the Gift Card Code and claim it.
- The Gift Card Amount will be added to User's In-App Wallet.
Driver Reward feature
- It’s a loyalty program by which drivers can achieve level/badge by providing good service and more trips to users. Drivers get the rewards based on the level/badge they achieve.
- Driver rewards can be defined based on the levels/badge (i.e. Silver, Gold, Platinum and Diamond). So for example if a driver archives :
- Silver Level then X Amount of funds will get credited in his In-App wallet
- Gold Level then Y Amount of funds will get credited in his In-App wallet
- Platinum Level then Z Amount of funds will get credited in his In-App wallet
- Drivers can achieve these levels by meeting criteria defined for that Level within specific time duration set for that level.
- At any day between defined duration if driver achieves the defined criteria then he will get the level/badge and amount defined for that level credited in his In-App wallet immediately.Amount will be credited one time only in In-App wallet.
- Once Driver archives the level, it will show forever in his Profile.
Restricting Driver's Fraud in Taxi Component
- This feature will allow Driver to mark Ride status as “Arrived” unless he is in X Meters/Feet distance from the Rider’s Pickup Location.
- Driver will see the message on the Screen as "The Trip cannot be started as you are still far from the Pickup Location requested by the Rider."
Restaurant menu multiple options/toppings in Food Component
- This features allow Restaurant owners to add multiple Toppings and Options for each Food Item. Let us explain the depth of Options and Toppings with an example of Pizza. Below options can be set and sold with the Pizza. Customer will have to pay additional cost for the available Options on top of Pizza’s Cost:
- Margherita Pizza Cost : 15 USD
- Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
- Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
- Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD
One store under several categories in DeliverAll Components
- Using this features App owner can show each store in more than 1 Categories.
- For example, A store will show in Food and Grocery Category, it sells Food and Grocery Items. Store will register in 1 Category and later can ask Admin to add him in multirole Categories as it would be doing business in more than 1 Categories.
Free Delivery Promo Codes for Specific Delivery Stores
- App Owner can set the Promo Code for Specific Stores or for all Stores. Free Delivery Promo code can be ON/OFF.
- Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.
Advanced Rating Flow for Food Items and Delivery Drivers
- This features allows User to provide ratings and feedback for the Items in very detailed way.
- The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.
- User can select the multiple options as "Yes" or "No" and can provide his feedback for the Restaurant.
Location Wise Banners throughout the System
- App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
Live Tracking of Taxi Ride
- Users can now see ‘Live Activities’ on their iPhone’s Lock Screen. On unlocked iPhone devices, live activities are displayed as a Banner.
- If the iPhone is unlocked, ride progress is displayed along with other details like the taxi number, model number, and profile picture of the driver.
- Taxi rides’ live progress is displayed on the iPhone’s Lock Screen along with the taxi number, model number, and profile picture of the driver.
- Live updates of the taxi ride are displayed on the unlocked iPhone screen too.
Live Tracking of Ambulance Service
- Users can now see ‘Live Activities’ on their iPhone’s Lock Screen. On unlocked iPhone devices, live activities are displayed as a Banner.
- If the iPhone is unlocked, Ambulance Service progress is displayed along with other details like the Ambulance Number, Model Number, and Profile Picture of the Ambulance Driver.
- Ambulance Service live progress is displayed on the iPhone’s Lock Screen along with the Ambulance Number, Model Number, and profile Picture of the Ambulance Driver.
- Live updates of the Ambulance Service are displayed on the unlocked iPhone screen too.
Live Tracking of Orders (Food Delivery / Grocery Delivery / Pharmacy Delivery)
- Available on iOS devices only, Live Activity is the feature that enables users to check the status of their food order without opening the app.
- Users can see the current status of their order on the Lock Screen and as a Notification.
- The user can see the visuals of the real-time progress of their order, delivery countdown, and the restaurant’s name.
- Users will receive prompt status updates as push notifications from the app once the order is delivered to their address.
Location Wise Push Notifications throughout the System
- App Owner will be able to send Push Notification to all Users of selected Location.
Advanced and detailed Service Search in Service Provider Components
- With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for all Services.
USING FIREBASE FOR MOBILE NUMBER VERIFICATION
- Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
- User can enter his phone number and verify.
- An OTP will be sent to user on his number for verification.
SKU Code For Store Delivery Items
- SKU code is added to help Restaurant/Store owners to identify a specific item when order is received.
- Restaurant would be able to see all the Orders a lot with SKU of Item.
18+ Age Confirmation
- This feature allows Users to upload their Identity Card for purchase of items that require age proof and get verification done.
- This is Feature is especially applicable for Story Delivery Service.
- For Eg.: Liquor Delivery
- User need to upload his age verification Identity proof card.
- He can take the photo or can choose from Phone Gallery,
- Delivery Driver will verify the Identity proof and deliver the Product.
Day Wise Separate Timeslots for Stores
- User can see the day wise timeslots for any Store they have selected.
- Stores can manage the day wise timeslots from their Application. Stores can select Weekdays and Weekend for Stores as per your region's culture.
Delivery Helper
- Feature is available in Parcel / Courier Delivery App. Helper Feature in Parcel Delivery App. A Helper person will come along with a delivery driver to help in transporting the heavy items. Administrator can define Delivery Vehicles with higher Rates where a Helper is available to assist the Delivery Driver for loading and unloading of Cargo/Goods.
- User can choose the Vehicle type which provides helper with it.
- There are few Vehicle Types set by the Admin that require helper with it. This is set by the Administrator.
- Driver can set the vehicles which he has for the Delivery.
Apply Toll Cost Manually
- Many countries dont have Toll API.
- In such cases, Driver will be able to add Toll charges at the end of the ride. Once confirmed by Rider, it will be added to the Ride Invoice.
- Here Driver will enter the Toll charges or any other charges manually.
- The request will be sent to User for approval of the charges.
Order Cancellation by Driver
- This feature in application in Store Delivery services.
- A Driver can also cancel the order for any specific reason.
- Driver can choose the reason of the cancellation of Order and then cancel the Order.
Order cancellation by Store
- A Store can view the order placed by the user.
- They can confirm or decline the order as per availability of Items.
- Stores can Decline the order by choosing the appropriate reason like Driver not available, Items out of Stock or any other reason.
OTP Verification to Start the Job
- In Service on demand Service like beautician, massage etc., User need to provide the OTP to the Service provider in order to start the Service.
- Service Provider will then enter the OTP in his Application and start the Service.
Restaurant Safety Verification
- This feature is applicable in Food Delivery Service. Restaurants can upload pictures of their kitchens to let customers know about how they follow best safety and cleanliness processes in their premises.
- User on the other side can see the photos in store detail screen.
- - Restaurant can upload the images that would showcase the safety guidelines that they follow.
- - They can add / edit / delete the photos anytime.
Voice Instruction for Delivery Driver
- User can send the Voice instruction for Delivery Driver while placing the order.
- Feature is available in Food & Grocery Delivery App. Customer can leave voice messages instructions for Delivery Drivers.
- Delivery Drivers can then listen to the voice instruction and can follow the delivery process accordingly.
Graphical Status of Job / Delivery / Ride in App Notification
- This feature shows status of booked Ride, Jobs, Ordered Food, Grocery Delivery to Rider / Customer via Graphical Icons as in App Notifications.
Mark Store as Favourite
- So, your customer wants delivery from their favourite store? Don’t worry! With the Mark Store as Favourite feature present on the app of your customer, they can order the items from the stores they feel is the best by simply marking it as a favourite.
- This feature will make sure that your customers are always happy when they wish to enjoy items from the store whose delivery they may have liked in the past.
Wallet to Wallet Money Transfer
- Looking for a seamless way to make payments easy for your customers and assist the service providers to receive the money directly in their wallet. Then, the wallet-to-wallet money transfer feature will turn out to be a blessing in disguise for your customers and service providers.
- Through the pre-integrated wallet present, your customers can smoothly make payment through their wallet and have it sent to the service provider’s wallet especially if they do not have the change for the services that they have booked.
- All that they would need to do is select from the two options present in the wallet to whom they wish to send, the user or service provider and then choose their respective mobile number or email address and then they need to transfer the money from their wallet to the wallet of the service provider.
- This feature will surely be a blessing in disguise for your customers and service providers who may be wary of sharing their card details.
Membership Subscription Plan
- Admin can define the Membership plan for Service Provider / Drivers like 2 months subscription and 1-week subscription plan.
- Service Provider / Drivers can subscribe for the Plans and can provide the Services.
- The unique feature that will ensure that no service provider is able to provide their services until they have subscribed to the subscription plans present on the Membership Subscription Plan.
- All that the service provider needs to do is enter their application and then tap on My Subscriptions.
Manage Notification Sounds and Ringtones
Using this unique feature, you the owner of this expansive service provider app can manage the notification sounds and respective ringtones of the store, the service provider and the customers respectively.
The notification sounds may include the request sound for the driver and rider, notification sound for the provider including the message and notifications, notification sound for the user including the message and notification, for the store including the message and notification and finally, the VOIP based (voice over internet protocol) call.
All these sounds are already present in the solution itself. However, other sounds may be downloaded from the admin panel.
KOT Print via Wireless / Bluetooth printer in Android Food Delivery App of Restaurant
A unique feature to help restaurants efficiently manage the bills and process their orders and have it assigned to delivery drivers. As soon as the restaurant receives a new order from the customer, they shall receive the details of the same on their same. They now would be able to view the details of the same on their app. They now need to tap on KOT Print where KOT means kitchen order ticket and they would get the order printed via a wireless or Bluetooth printer and have it processed and confirmed and then assigned to the delivery drivers.
Tip Feature
- If the User Tip's Driver via Credit Card, he will need to enter the Tip amount and it will be processed from his Credit Card. The App Owner will not get any commission on the Tip amount. The Tip will be listed on invoice but no Tax or Commission will be levied on it.
- If the tip is given in Cash, it will nowhere appear on the invoice or reports.
User can Tip the Driver.
Favorite Driver / Provider
- The User can mark the Driver / Provider as favorite from his App. Also, he can remove the Driver / Provider from the favorite list anytime.
- In the case when you do the Trip /Job with any Provider and you want that Provider again, then mark the Driver / Provider as Favorite.
- This feature allows the system to set the Priority in sending the request to all favorite Drivers / Providers first whoever is marked as favorite by the User.
- This way User gets the chance to book the Trip with any specific Driver.
- Once the Trip is completed the User will be prompted to rate the Trip and provide the feedback.
- Apart from this, the User will get the option to mark the Driver as a favorite so that next time they got the chance to do the Trip again with them.
Edit Profile
- The User can Update and Edit their profile whenever they like.
- The Service provider can update and edit their profile whenever they need to.
Wallet integration
- The User and the Service provider will both have an in App wallet.
- This wallet can be recharged or topped up whenever they want.
- Users can pay for the Job using Wallet.
manage Vehicles & services
- Provider can manage his Services, Vehicle, Rates from here.
- They can active/deactivate the Services.
- The Driver will be able to manage all their vehicles from this panel.
- They can manage their vehicles for Rides, Deliveries or manage other services from here too.
- They can add or remove the vehicles too from this panel.
Manage Documents
- The Service Providers will be able to upload all the documents that are required, such as Driving license, Experience certificate, Taxi passing etc. from this panel on the app.
Manage Gallery
- Service Provider can manage his Image gallery and can upload the images to showcase to the customers.
Payment
- Users & Drivers can manage their Credit Card information through this screen. The card detail is NOT stored in the APP or in the App's database. It's stored in the safe vault of the Payment Gateway Company. We just call the card using token and the secure transaction happens on the App.
- Users and Drivers can top up their wallet too.
Multiple credit card management
- User will have facility to add / save multiple cards in the App.
- They can make payment from any Card and can delete if needed.
Booking History
- User can view all his Past and also upcoming Bookings.
- Upon tapping on the list, the detail and invoice of past booking can be viewed.
- Service Provider can view all his past and also upcoming Bookings.
- Upon taping on date on calendar, Service Provider will be able to view summary of that day including Total earnings, Average Ratings, Completed Jobs. And can then tap on any Booking to view it's detail and invoice.
Waybill
- The Waybill for the Driver will be displayed here with all the necessary details.
Heat View Of the Provider App
- Service Providers will be able to view the Heat Map and identify the areas that are generating maximum requests. This can be helpful so that they too can reach that area in order to pick up more rides or Deliveries.
Notifications
- User can view list of Notifications added by the Administrator of the App.
Promo code
- App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
- This section offers users with a coupon that they can apply for the next service that they book and empowers them to choose from any one of them.
Multiple Item Images - Story Delivery Items
- Users can see multiple images / video of any Item.
- Store Owner can upload Image(s) or Video of all the Items.
Feedback
- The User as well as the service provider will be able to provide feedback about their experience with each other. They can give a star rating or write a review.
Invite Friends & Manage Bank Detail
- Service Provider can upload their bank details from this panel on the App.
- Users and Service Provider will also be allowed to invite friends to download and start using the Application.
Earning Statistics
- The Service Providers will be able to monitor how much earnings they have made over a stipulated time duration.
Other Information Screens
- This panel will give you all the other relevant information like About Us, Privacy Policy, Live Chat, Terms and Conditions, Contact US and FAQ.
Advertisement Banners
- Showcase your offers and promotions on the Home screen of the App. When the users open the App, they can see your advertisement.
- You can keep advertisement, promotional content and any kind of information that you want to highlight about the App right here.
Facebook & Google Ads integration
- Using this feature, the site owner can put the Facebook advertisements in the apps and generate revenue from it.
- Using this feature, the site owner can put the Google Ads in the apps and generate revenue from it.
Contact Us & Help
- Users and Drivers can contact App Administrator through the Contact Us Page.
- They can also check the FAQ's for detail.
Demo Website and Administrator Panel - Graphical Flow
Website Details & Flow
See Major Pages of Website that we Offer with the App.
The Website is Multi Lingual. All Information Pages, Text of All Major Pages, Content, Images, etc that show on the Website are and Fully Dynamic and Managed from Admin Panel. Users, Service Providers and Restaurants/Stores can Login into Website to Manage their Profiles.
Admin Panel Details & Flow
See Major Features of Admin Panel that we Offer with the App.
The Apps and Website are fully Dynamic and Managed from the Powerful Admin Panel. App Owner will be able to Manage all Users, Service Providers, Drivers, Stores/Restaurants, Taxi Vehicles, Delivery Vehicles, Services, Rates, Revenue, Profits, Commission, etc from the Back End.