Graphical Flow for Pharmacy On Demand

• USER APP

  This is the App that is downloaded by the User. The User can download this App from the Google Play Store and the iTunes App store. Splash Screen with your Logo will appear here.

• PHARMACY STORE APP

  This is the App that is used by the Pharmacy Store. This App is also available for download from the Google Play store and the iTunes App store. Splash Screen with your Logo will appear here.

• DELIVERY DRIVER APP

  The Driver has to use this app to complete the delivery. The Driver will be able to download the App from the Google Play store and the iTunes App Store. Splash Screen with your Logo will appear here.

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  This is the Application Menu that is available in the User's app. It lists all the important sections such as Profile, Order history, Cart, Wallet, Invite friends and Support.

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  This Application Menu is available in the Application of the Pharmacy Store. This will have all the sections pertinent to the Pharmacy Store App such as Profile, Earning History, Menu Items, Bank details, Manage Document, Order Statistics, Store Settings, Store Timings and Support.

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  This page of the App has all the important sections relevant to the driver. These sections include Profile, Manage Vehicles, Manage document, Order history, Bank Details, Payment, My Wallet, Way Bill, User feedback, Order Statistics, Invite Friends

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  This is the section that will enable the User to place an order from the Pharmacy Store of their choice. They will be able to see all the Pharmacy Stores that appear online on the App.

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  This page will allow the Pharmacy Store owners to make themselves available by sliding the Online or Offline option. When online, they can receive orders when Offline they will not be shown to the customers and thereby will not receive any orders.

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  The Driver can set his availability to pick and drop the order on this page. The Driver can make himself available by sliding the radio button to Online. if turned to Offline, the driver will not receive any request for delivery.

• Search Medicine Screen

  This screen allows the User to search for the Pharmacy items that they are looking for.

• Add to Basket Screen

  After the User makes selection, they can add their favorite Items to the basket.

• View/Edit Cart Screen

  This screen is where the user can modify or edit the Pharmacy Items placed in the cart.

• Attach Prescription

  There are some Medicines that require Prescription. Once those Medicines will be added in the Cart, User will have to upload the Prescription for the same.

• Upload Prescription

  User can upload multiple Prescriptions. User can also skip uploading prescription and can directly contact the Pharmacy Store.

• Edit Prescription

  User can edit/change the prescription once it is uploaded.

• Checkout Screen

  This screen will allow Customer to checkout and confirm the purchase. Here they can choss the option for "Delivery to your Doors" or "Take away".

• Contactless Delivery

  Once User choose the "Deliver to your Doors", he can opt for Contactless Delivery.

• Choose Payment Method (Cash/Card)

  The final step in the checkout screen will allow you to choose the payment method for the order.

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  The User is notified that his order has been placed. It also states that the order will be delivered shortly, shows the options of Call, so that he can call the Pharmacy Store and Navigate to help reach the Pharmacy Store using the Map

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  Once the order is placed the Pharmacy Store app immediately shows a screen where the order details are shown. The Order is presented in the NEW ORDERS section.

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  The User can now track their order over a Map. This page will show a flowchart with all the stages of the order right from the order being placed to it being delivered. The Map will also help locating exactly how far the order is.

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  Pharmacy Store can view the Order details and can confirm or decline the Order.

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  Once the Pharmacy Store accepts the placed order, they will be shown a screen with the bill details and a button that says “ASSIGN DRIVER”. On tapping this button, the request for pickup and delivery of the order will be sent out to the Delivery Driver.

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  The Delivery Driver sees the request as a notification on his screen along with a timer. The Driver must accept the order within the given time or else the request will automatically get canceled and passed on to another driver.

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  The User will now be shown that the Driver for pickup of order has been assigned. This will be shown as a progression in the flowchart on the screen of the User.

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  The Pharmacy Store will be notified after the Driver accepts the order. The notification will state that the Delivery executive is on his way to collect the order. This screen will continue to show the particulars of the order as well.

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  The Delivery Driver will be able to see the Current Task on this page. It will show the address of the place that the order has to be collected from and the address of the delivery for the order. This page also shows the options of Call, so that he can call the Pharmacy Store and Navigate to help reach the Pharmacy Store using the Map.

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  The User can now see the status of the Driver along with an estimated time of arrival. The flowchart gets appropriately marked as per the movement of the Driver.

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  The Pharmacy Store too will now be able to track the exact status of the order. The Pharmacy Store will be able to see whether the order has reached the recipient or not.

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  After the order is picked up by him, the will now be able to see the address of the Recipient. They will also have the option of Calling the Customer for instructions and tracing the location on a map so that they can drive and reach them easily.

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  • The User can Review the Pharmacy Store based on the quality of the item that they received.
  • The User can also rate the Driver based on their experience of having the item delivered.
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  • The Driver will be able to review and rate the Restaurant based on the readiness and preparedness of the order.
  • The Driver can also rate the Customer based on their experience of delivering the product.

• Earning History

  Pharmacy Store can see his Earning history date wise and can also see the Total number of Orders and Total Earnings.

• Order History

  This Screen will show the details of the orders that have been placed through the app.

• Manage Medicine Screen

  This screen will enable the Pharmacy Store to add/ edit/ delete the medicines of the Pharmacy Store. They will be able to add the description of Medicines as ewll.

• Update Documents Screen

  This is the screen that will allow the Pharmacy Stores to update and upload the required documents on the app.

• Bank Details

  The Pharmacy Store can update all the banking details for the App on this screen.

• Order Statistics

  This screen will show a graphical representation of the total earning and the orders placed.

• Pharmacy Store Settings

  This screen will allow the Pharmacy Store to micro manage different particulars including average time taken to prepare an order, how many items can be added per user etc. It will also allow the User to “Set Pharmacy Store details” and “Set Business Hours”.

• Pharmacy Store details

  The Pharmacy Store can order all the details of the Pharmacy Store including Contact Person, Address etc.

• Business Hours

  On clicking this button, the Pharmacy Store can set the working hour slots in the app when their service is available.

• Get Online

  The driver can get online if they want to start accepting orders for Medicine delivery, When they turn themselves online, they will be able to select the vehicle they want to deliver the Medicine on

• Manage Vehicles

  This is the screen where the Driver can manage all their vehicles from. They can add new vehicles and manage and edit the existing ones. They can also delete the vehicles per their choice.

• Edit Vehicle Page

  This screen allows the uses to modify the information that the drivers have uploaded on the app. They can change the make and model of the vehicle along with the vehicle number and year of release.

• Documents

  This page will allow drivers to select the necessary documents on the app.

• Upload documents

  This page will enable the drivers to upload the relevant documents like drivers license etc.

• Order History

  This page will allow the users to check the order history that they have already delivered.

• Order Details

  This screen shows the driver the particular details of the order such as Pickup address and Delivery address, delivery earning etc.

• Bank Details

  This screen enables the driver to fill in all the bank information in the App.

• Card Details

  The Driver can fill in his card information here.

• Wallet

  This is the screen that shows the wallet balance. IT also allows the driver to add money to the wallet.

• Order Statistics

  This screen will show the driver a graphical representation of the orders delivered and earnings made.

• User Feedback

  This screen shows what is the kind of feedback that the Customers have given him.

Other Features

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  This feature will not allow the Driver to mark status as Grocery Pick up “Confirm” unless he is in X Meters / Feet distance from the Store Pickup Location.

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  This feature will not allow the Driver to mark status as Grocery Pick up “Confirm” unless he is in X Meters / Feet distance from the Store Pickup Location.

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  As soon as Driver taps on the "Confirm" button, a message will be displayed on the screen.

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  App Owner can set the Promo Code for Specific Stores or for all Stores. Free Delivery Promo code can be ON/OFF. Having this, the User will see that Delivery is free but in real the Store Pays for it as part of promotion.

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  A list of available Promo codes will be displayed.

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  User can choose the Promo code for free delivery and can avail the discount.

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  App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location.

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  User will see Banner according to the Location Address in User Application Home Page Screen.

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  User will see Banner according to the Location Address in User Application Home Page Screen.

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  App Owner will be able to send Push Notification to all Users of selected Location.

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  User can see the Notifications sent by the Administrator.

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  App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.

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  This section offers users with a coupon that they can apply for the next service that they book and empowers them to choose from any one of them.

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  Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.

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  User can enter his phone number and verify.

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  An OTP will be sent to user on his number for verification.

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  SKU code is added to help Store owners to identify a specific item when order is received.

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  Stores would be able to see all the Orders a lot with SKU of Item.

• Edit Profile

  This is the page where the User, Restaurant and the Driver can manage and edit their profiles. They can update their name, email address etc. from right here.

• Invite Friends

  This page generates a coupon for referrals that the User as well as the Driver can get on a transaction made over the app by someone they referred.

• Support

  This page has all the support related information of the Application.

• Help

  This page gives the user assistance with the order.

• Issue with delivery

  In case there is an issue with the delivery, the User can mention it here and get assistance.

• Terms and Conditions

  This page will have all the basic terms and Conditions that are pertinent for using the app.

• Privacy Policy

  This screen gives all the details of the Privacy Policy of the Application.

• Contact Us

  This page will allow the User, Driver as well as the Store to Contact the Admin.