General Features
SHARK
PACKAGE
PACKAGE
A.
Deliverables
Native iOS User App

Native Android User App

User Web Panel

Native iOS Service Provider App

Native Android Service Provider App

Service Provider Web Panel

Main Website (Responsive Marketing Website)

Service Providers Companies Panel

Billing / Accounts Panel

Administrator Panel

B.
General Features
Licensed Source Code - Open for all modifications

iOS Apps Submisstion/Installation to iTunes Store

Android Apps Submisstion/Installation to Google App Store

1 Year Support for bugs & Issues

Lifetime License Duration

One Free Upgrade in next 1 Year

1 Week Text and Banner Changes

Upto 10 Free Languages along with English (No additional charges for Arabic Language integration)

Upto 10 Free Currencies along with USD

White Labelling/Branding - Adding your Logo & Name to the Apps

Changing the color theme of Web & Apps as per your Logo 1 Primary color

Changing the color theme of Google Maps as per your Logo

Removing our Name, References as Developer of the Apps

Single App can be configured to be used in Multiple Countries

Android Store Designer Screens

App Store Designer Screens

Advanced Auto Backup Features

Pre-Integrated Payment Gateways:
-
Token Methods Available:
- Stripe Payment Gateway (Worldwide)
- Omise Payment Gateway (Thailand & Singapore)
- Paymaya Payment Gateway (Philippines)
- Zoop Payment Gateway (Brazil)
- Iyzico Payment Gateway (Turkey)
- Iugu Payment Gateway (Brazil)
- Payu Payment Gateway (Brazil, Mexico, Colombia, Chile, Romania, Turkey)
- Paymentez Payment Gateway (Mexico, Ecuador, Venezuela, Colombia, Brazil, Chile)
- Senangpay Payment Gateway (Malasiya)
-
Partial Token or Non-Token Methods Available:
- Xendit Payment Gateway (Indonesia)
- Payfort Payment Gateway (Dubai, Saudi Arabia, Qatar, Egypt, Lebanon, Jordan)
- Paybox Payment Gateway (Kazakhstan, Kyrgyzstan, Russia)
- Flutterwave Payment Gateway (Nigeria, Kenya, Ghana, South Africa, USA)
Any one Payment Gateway of your choice from this list. In-case you need another payment gateway, please contact us for additional estimates.
Internal In App Wallet Integration

In-App Notifications

Cash, Online (Debit Card, Credit Card) & Wallet Payment Options

Promo Code and Referral Reward

Surge Pricing

Registration with Email, Phone Number, Facebook & Gmail Account

OTP Verification for a New User

Advanced Marketing & SEO support at discounted rates for 1 Year

Dedicated Support via Support System

Availability of Technical Project Manager through Skype and Whats App Text Chat

Availability of Technical Project Manager through Skype Calls

Availability of Technical Project Manager through Phone Calls

Availability of Technical Project Manager through Emails

Allotment of dedicated Project Manager throughout the Set up and Launch Process

Twilio SMS Gateway Pre Integrated (For Worldwide Usage)

Local SMS Gateway Integration (if Twilio doesnt work in your country or you dont prefer it)

Mass Push in-App Notification from Admin Panel

Book Later from Application

Heat View in App and Admin Panel

Invite friends and referral system

10 USD Hourly Rate for all kind of enhancements

Real-Time Tracking

VOIP based Call masking

Company Dispatch Panel

Admin Rights & Roles

Advertisement Banners

Realtime Chat with Support Team

Block Fraud Users

Real time Currency Rates

Newsletter Subscribe

News Feed

C.
Major Features
Configure Services rates as per your target Country

Book Multiple Services Provided by the single Service Provider
Example: In Beautician Service, you can book multiple service like Haircut, Make up etc.
Example: In Beautician Service, you can book multiple service like Haircut, Make up etc.

Configure Service Provider Documents per your target Country

Internal Text Chat between User and Service Provider

Service Providers Management by Companies

Job Cancellation Feature and Report in Admin Panel

Adjust Service Provider's cash job commission from Wallet

Navigation using Google Map

Have Unlimited Service Provider

Have Unlimited User

Restrict Service in crime prone areas : Geo-Fencing

Location selection for Job (At User's location of Provider location)

Manage Password

View Booking Summary

Availability Options (On/OFF)

View Earning Reports

D.
Website Features
Interactive Home Page

Multilingual

Login Using Email

Login Using Facebook or Gmail Account

Registration of User, Provider and Company

Seperate Panels for User, Provider and Company

Attractive Dashboard

Manage Verification Documents

Manage Sub Services (This is for Service Providers)

Manage Wallet Money

View Earning Report

Manage Service Provider (From Company Panel)

Manage Scheduled Bookings

Manage Tasks / Jobs

Edit Profile

View Booking Summary

Manage Profile

8 Information Pages - Text and Images can be managed from Admin Panel
- - About Us
- - How it Works
- - Trust Safety & Insurance
- - Terms & Conditions
- - Privacy Policy
- - Help Center
- - Legal
- - FAQ

E.
Admin Panel Features
Attractive Dashboard

Graphical Statistics / Reports

Manage Users

View/Manage Providers

Manage Companies

Manage Services

Manage Tasks / Jobs

God’s View

Heat View

Scheduled Booking Management

View/Manage Payments

View/Manage Commission

View Earning Reports

Referral Report

Cancelled Jobs

Time Variance report

Manage Geo Fence Location

Restrict Area

Set Locationwise Fare

Manage Language Labels

Manage Email & SMS Templates

Manage Currency rates

Manage Documents required From Users

Send Push Notifications

CSV export for Major Reports

Manage Reviews

Manage Promocodes

Manage Advertisement Banners

Manage Information Pages

Manage Contact Page

F.
ADVANCED FEATURES AVAILABLE FROM 1ST JAN 2019
Mark Provider as Favorite

Membership Subscription Plan

Wallet to Wallet Money Transfer

Manage Notification Sounds and Ringtones

G.
Paid Addons available from 1st december 2020
Orange Mobile Money
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)

M-Pesa Mobile Payment Gateway
It will be integrated via Flutterwave.com (Available in Kenya)
It will be integrated via Flutterwave.com (Available in Kenya)

H.
Paid Addons available from 1st december 2020
Allowing Servicer Provider to add Additional Fees for the task with the Approval Process
(i.e Ask confirmation from User when Service Provider adds Material and Misc charge before he ends job)
(i.e Ask confirmation from User when Service Provider adds Material and Misc charge before he ends job)

Rounding Off (Rounding Invoice Amount as per Currency)

Email Address Optional (Users can Login & Register via Mobile Number only)

MLM (Multi-Level Marketing) Referral System

System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface

I.
Paid Addons (Available from 1st Feb 2021)
Face Mask VerificationDelivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.

Safety ChecklistList of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.

Job CancellationAllows User and Service Provider to cancel a Service if the other party hasn't followed Safety Measures.

Safety Ratings & ReviewsUser is asked to review Safety Measures related to Corona that were followed during the Job by the Service Provider.

J.
Advanced Features - 2021 Version (Paid Add on available from 1st March 2021)
1
OTP Verification to Start the TaskCustomers to provide OTP to Taxi Drivers, Delivery Drivers, Service Providers to confirm the start of Taxi Ride, get parcel delivery or Job respectively.

2
Graphical Status of Rides and Order in App notificationThis feature shows status of booked Ride, Jobs, Ordered Food, Grocery Delivery to Rider / Customer via Graphical Icons as in App Notifications.

K.
PAID ADD ONS (Available from 10th September 2021)
Restricting Service Provider’s Fraud
We have added a new Feature that will not allow the Service Provider to mark status as “Arrived” unless he is in X Meters/Feet distance from the User’s Job/Service Location. We have been receiving complaints about Providers marking status as “Arrived” even when they are far from Job/Service Location to trouble Users.

Location Wise Banners in Service Providers Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.

Location Wise Push Notifications
App Owner will be able to send Push Notification to all Users of selected Location.

Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.

Advanced and Detailed Search feature in Service Listing in Single Service Provider’s Apps and Web Panel
With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for any Service.

Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.

Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
