General Features
SHARK
PACKAGE
PACKAGE
A.
Deliverables
Native iOS User App
Native Android User App
User Web Panel
Native iOS Service Provider App
Native Android Service Provider App
Service Provider Web Panel
Main Website (Responsive Marketing Website)
Service Providers Companies Panel
Billing / Accounts Panel
Administrator Panel
B.
General Features
Licensed Source Code - Open for all modifications
iOS Apps Submisstion/Installation to iTunes Store
Android Apps Submisstion/Installation to Google App Store
1 Year Support for bugs & Issues
Lifetime License Duration
One Free Upgrade in next 1 Year
1 Week Text and Banner Changes
Upto 10 Free Languages along with English (No additional charges for Arabic Language integration)
Upto 10 Free Currencies along with USD
White Labelling/Branding - Adding your Logo & Name to the Apps
Changing the color theme of Web & Apps as per your Logo 1 Primary color
Changing the color theme of Google Maps as per your Logo
Removing our Name, References as Developer of the Apps
Single App can be configured to be used in Multiple Countries
Android Store Designer Screens
App Store Designer Screens
Advanced Auto Backup Features
Pre-Integrated Payment Gateways:
-
Token Methods Available:
- Stripe Payment Gateway (Worldwide)
- Omise Payment Gateway (Thailand & Singapore)
- Paymaya Payment Gateway (Philippines)
- Zoop Payment Gateway (Brazil)
- Iyzico Payment Gateway (Turkey)
- Iugu Payment Gateway (Brazil)
- Payu Payment Gateway (Brazil, Mexico, Colombia, Chile, Romania, Turkey)
- Paymentez Payment Gateway (Mexico, Ecuador, Venezuela, Colombia, Brazil, Chile)
- Senangpay Payment Gateway (Malasiya)
-
Partial Token or Non-Token Methods Available:
- Xendit Payment Gateway (Indonesia)
- Payfort Payment Gateway (Dubai, Saudi Arabia, Qatar, Egypt, Lebanon, Jordan)
- Paybox Payment Gateway (Kazakhstan, Kyrgyzstan, Russia)
- Flutterwave Payment Gateway (Nigeria, Kenya, Ghana, South Africa, USA)
Any one Payment Gateway of your choice from this list. In-case you need another payment gateway, please contact us for additional estimates.
Internal In App Wallet Integration
In-App Notifications
Cash, Online (Debit Card, Credit Card) & Wallet Payment Options
Promo Code and Referral Reward
Surge Pricing
Registration with Email, Phone Number, Facebook & Gmail Account
OTP Verification for a New User
Advanced Marketing & SEO support at discounted rates for 1 Year
Dedicated Support via Support System
Availability of Technical Project Manager through Skype and Whats App Text Chat
Availability of Technical Project Manager through Skype Calls
Availability of Technical Project Manager through Phone Calls
Availability of Technical Project Manager through Emails
Allotment of dedicated Project Manager throughout the Set up and Launch Process
Twilio SMS Gateway Pre Integrated (For Worldwide Usage)
Local SMS Gateway Integration (if Twilio doesnt work in your country or you dont prefer it)
Mass Push in-App Notification from Admin Panel
Book Later from Application
Heat View in App and Admin Panel
Invite friends and referral system
10 USD Hourly Rate for all kind of enhancements
Real-Time Tracking
VOIP based Call masking
Company Dispatch Panel
Admin Rights & Roles
Advertisement Banners
Realtime Chat with Support Team
Block Fraud Users
Real time Currency Rates
Newsletter Subscribe
News Feed
C.
Major Features
Configure Services rates as per your target Country
Book Multiple Services Provided by the single Service Provider
Example: In Beautician Service, you can book multiple service like Haircut, Make up etc.
Example: In Beautician Service, you can book multiple service like Haircut, Make up etc.
Configure Service Provider Documents per your target Country
Internal Text Chat between User and Service Provider
Service Providers Management by Companies
Job Cancellation Feature and Report in Admin Panel
Adjust Service Provider's cash job commission from Wallet
Navigation using Google Map
Have Unlimited Service Provider
Have Unlimited User
Restrict Service in crime prone areas : Geo-Fencing
Location selection for Job (At User's location of Provider location)
Manage Password
View Booking Summary
Availability Options (On/OFF)
View Earning Reports
D.
Website Features
Interactive Home Page
Multilingual
Login Using Email
Login Using Facebook or Gmail Account
Registration of User, Provider and Company
Seperate Panels for User, Provider and Company
Attractive Dashboard
Manage Verification Documents
Manage Sub Services (This is for Service Providers)
Manage Wallet Money
View Earning Report
Manage Service Provider (From Company Panel)
Manage Scheduled Bookings
Manage Tasks / Jobs
Edit Profile
View Booking Summary
Manage Profile
8 Information Pages - Text and Images can be managed from Admin Panel
- - About Us
- - How it Works
- - Trust Safety & Insurance
- - Terms & Conditions
- - Privacy Policy
- - Help Center
- - Legal
- - FAQ
E.
Admin Panel Features
Attractive Dashboard
Graphical Statistics / Reports
Manage Users
View/Manage Providers
Manage Companies
Manage Services
Manage Tasks / Jobs
God’s View
Heat View
Scheduled Booking Management
View/Manage Payments
View/Manage Commission
View Earning Reports
Referral Report
Cancelled Jobs
Time Variance report
Manage Geo Fence Location
Restrict Area
Set Locationwise Fare
Manage Language Labels
Manage Email & SMS Templates
Manage Currency rates
Manage Documents required From Users
Send Push Notifications
CSV export for Major Reports
Manage Reviews
Manage Promocodes
Manage Advertisement Banners
Manage Information Pages
Manage Contact Page
F.
ADVANCED FEATURES AVAILABLE FROM 1ST JAN 2019
Mark Provider as Favorite
Membership Subscription Plan
Wallet to Wallet Money Transfer
Manage Notification Sounds and Ringtones
G.
Paid Addons available from 1st december 2020
Orange Mobile Money
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
M-Pesa Mobile Payment Gateway
It will be integrated via Flutterwave.com (Available in Kenya)
It will be integrated via Flutterwave.com (Available in Kenya)
H.
Paid Addons available from 1st december 2020
Allowing Servicer Provider to add Additional Fees for the task with the Approval Process
(i.e Ask confirmation from User when Service Provider adds Material and Misc charge before he ends job)
(i.e Ask confirmation from User when Service Provider adds Material and Misc charge before he ends job)
Rounding Off (Rounding Invoice Amount as per Currency)
Email Address Optional (Users can Login & Register via Mobile Number only)
MLM (Multi-Level Marketing) Referral System
System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface
I.
Paid Addons (Available from 1st Feb 2021)
Face Mask VerificationDelivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.
Safety ChecklistList of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.
Job CancellationAllows User and Service Provider to cancel a Service if the other party hasn't followed Safety Measures.
Safety Ratings & ReviewsUser is asked to review Safety Measures related to Corona that were followed during the Job by the Service Provider.
J.
Advanced Features - 2021 Version (Paid Add on available from 1st March 2021)
1
OTP Verification to Start the TaskCustomers to provide OTP to Taxi Drivers, Delivery Drivers, Service Providers to confirm the start of Taxi Ride, get parcel delivery or Job respectively.
2
Graphical Status of Rides and Order in App notificationThis feature shows status of booked Ride, Jobs, Ordered Food, Grocery Delivery to Rider / Customer via Graphical Icons as in App Notifications.
K.
PAID ADD ONS (Available from 10th September 2021)
Restricting Service Provider’s Fraud
We have added a new Feature that will not allow the Service Provider to mark status as “Arrived” unless he is in X Meters/Feet distance from the User’s Job/Service Location. We have been receiving complaints about Providers marking status as “Arrived” even when they are far from Job/Service Location to trouble Users.
Location Wise Banners in Service Providers Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
Location Wise Push Notifications
App Owner will be able to send Push Notification to all Users of selected Location.
Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
Advanced and Detailed Search feature in Service Listing in Single Service Provider’s Apps and Web Panel
With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for any Service.
Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.